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Originally Posted by minusonebit
Sprint/Nextel is the WORST about this, esp. their so-called "order support" team. These are the people you get to call when they fuck up and dont send some equiptment thing you have ordered, send you the wrong thing or send you something broken. The little gook I had to deal with really was a bitch. They arent nice people.
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I have been a customer representative for three months and one of the main problems that I encountered was about this one.As far as I know, there's a specific group handling equipment orders.