http://www.ccbill.com/
heres a thought - front page
Consumer Support Contact Information
Hours: 24 hours a day, 7 days a week, 365 days a year.
Phone: 1-888-596-9279
Email:
[email protected]
Fax: 480-449-8820
online support
maybe I'm wrong but wouldn't that seem the appropriate thing to do rather than wait around until of their rep's decides to visit a chat board?
https://support.ccbill.com/