AWW may be in Europe, but Ray was living in Texas the last time I spoke to him.
I have known Ray for several years and he is brilliant on the job but unfortunately, communication has never been one of his strong points. He does have a tendency to suddenly drop out of sight for days at a time.
AWW took over marketing Strongbox (forcing an hefty price increase to cover their commission in the process), but whether they are actively involved in providing support, I'm afraid I don't know. Keep trying Ray though: he will pop up eventually. In fact, hassling him on a board is usually quite effective
