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Originally Posted by jjjay
thing is, customer support shouldn't depend on who you know. any customer should be able to get a satisfactory response.
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I agree 100%. I'm just liking Epassporte today because Big Chris pulled thru bigtime for me.
Truth is customer support is something alot of companies suck at. Not only in our industry but across North America. Everybody is trying to be automated and remove the human aspect and as a result support blows.