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Originally Posted by Jace
um...call dell?
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Hehe, they sent out a new device thinking that would fix the problem. Didn't fix it. Tonight I had a chat session with tech support, and they told me to 're-seat' the drive. I've done that a few times, and the drive is locked in place perfectly. And then they ended the chat session abruptly. I think we went over their time quota for chat. hahaha
Tech support doesn't really seem to be helping any.