Dell 6000 notebook won't burn CD's.

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  • xenigo
    Confirmed User
    • Jan 2001
    • 8067
    #1

    Dell 6000 notebook won't burn CD's.

    Any idea what might be causing this??


    dell user: i tried roxio
    dell user: it wouldn't recognize the burner
    xenigo: hmm
    xenigo: odd
    dell user: w/iTunes (which is what i would use) it has an error
    dell user: like it takes FOREVER
    dell user: and TRIES to burn
    dell user: and then ejects the cd after 15 mins
    Tags: None
    • Persignup Dustin
      Confirmed User
      • Dec 2005
      • 871
      #2
      Dude! Burn a Dell!!


      AWARD WINNING PATENTED MALE ENHANCEMENT PUBOCOCCYGEUS PC MUSCLE STRENGTH TRAINER SYSTEM 100% ALL NATURAL YOUR SATISFACTION IS ASSURED.

        Comment

        • xenigo
          Confirmed User
          • Jan 2001
          • 8067
          #3
          It's not mine. But I think Dell notebooks are good.

            Comment

            • Project-Shadow
              Confirmed User
              • Feb 2003
              • 7340
              #4
              Sounds like either a corrupt driver, or the Drive is on the way out.

                Comment

                • MerlinK
                  Confirmed User
                  • Dec 2004
                  • 453
                  #5
                  Same thing happens on my 6000.
                  I buy domain names - if you're selling a .com with traffic, please ICQ me 313-846-394

                    Comment

                    • Bigfuck
                      Confirmed User
                      • Mar 2004
                      • 4961
                      #6
                      Update the firmware
                      remove the filters from registry

                        Comment

                        • xenigo
                          Confirmed User
                          • Jan 2001
                          • 8067
                          #7
                          Originally posted by Bigfuck
                          Update the firmware
                          remove the filters from registry
                          Interesting response. Do you have experience with this problem?

                            Comment

                            • Bigfuck
                              Confirmed User
                              • Mar 2004
                              • 4961
                              #8
                              Open "regedit"

                              Remove the Upperfilters and Lowerfilters values by:

                              a) Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it.
                              b) Expand the "SYSTEM" Key
                              c) Expand the "CurrentControlSet" Key
                              d) Expand the "Control" Key
                              e) Expand the "Class" Key
                              f) Please look for a key containing the following string of letter and numbers: {4D36E965-E325-11CE-BFC1-08002BE10318}.

                              g) High light this key by left clicking once on it

                              h) On the right hand side you are looking for "Upperfilters" and "Lowerfilters", once you find these please delete them by high lighting (left clicking on them once) and then right clicking on them and choosing "delete"

                              5) Restart your computer.

                              6) Your CD-ROM should be back.

                                Comment

                                • Jace
                                  FBOP Class Of 2013
                                  • Jan 2004
                                  • 35562
                                  #9
                                  um...call dell?

                                    Comment

                                    • xenigo
                                      Confirmed User
                                      • Jan 2001
                                      • 8067
                                      #10
                                      Thanks for that advice. I'm going to pass this info along to the girl I'm helping out. Any idea why the upper and lower filters would be causing the device not to work?

                                        Comment

                                        • xenigo
                                          Confirmed User
                                          • Jan 2001
                                          • 8067
                                          #11
                                          Originally posted by Jace
                                          um...call dell?
                                          Hehe, they sent out a new device thinking that would fix the problem. Didn't fix it. Tonight I had a chat session with tech support, and they told me to 're-seat' the drive. I've done that a few times, and the drive is locked in place perfectly. And then they ended the chat session abruptly. I think we went over their time quota for chat. hahaha

                                          Tech support doesn't really seem to be helping any.

                                            Comment

                                            • Bigfuck
                                              Confirmed User
                                              • Mar 2004
                                              • 4961
                                              #12
                                              Originally posted by xenigo
                                              Interesting response. Do you have experience with this problem?
                                              yes that is the most common problem with cd roms and roxio

                                                Comment

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