Know about Webair hosting? Their support is sub-par.

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  • AdultNex
    Confirmed User
    • Feb 2003
    • 8985
    #1

    Know about Webair hosting? Their support is sub-par.

    Does Webair's shared hosting package include a dedicated IP?

    It seems as though I get better answers (or at least a response) in forums rather than contacting Webair (or any web host for that matter) directly.
    Tags: None
    • MrJackMeHoff
      Confirmed User
      • Mar 2004
      • 4569
      #2
      Originally posted by AdultNex
      Does Webair's shared hosting package include a dedicated IP?

      It seems as though I get better answers (or at least a response) in forums rather than contacting Webair (or any web host for that matter) directly.
      Your buying from a lame reseller what did you expect? Ever hear the term, "You get what you pay for?".

        Comment

        • AdultNex
          Confirmed User
          • Feb 2003
          • 8985
          #3
          Originally posted by MrJackMeHoff
          Your buying from a lame reseller what did you expect? Ever hear the term, "You get what you pay for?".
          True, but I always hear praise and ass-kissing about Webair all the time on GFY.

            Comment

            • MrJackMeHoff
              Confirmed User
              • Mar 2004
              • 4569
              #4
              Originally posted by AdultNex
              True, but I always hear praise and ass-kissing about Webair all the time on GFY.
              Dont forget 90% of GFY are lamers who dont know better.. Dont be one of em. ;)

                Comment

                • notjoe
                  Confirmed User
                  • May 2002
                  • 5599
                  #5
                  Originally posted by MrJackMeHoff
                  Your buying from a lame reseller what did you expect? Ever hear the term, "You get what you pay for?".
                  Reseller or not the network is stable which is all i care about

                    Comment

                    • MrJackMeHoff
                      Confirmed User
                      • Mar 2004
                      • 4569
                      #6
                      Originally posted by notjoe
                      Reseller or not the network is stable which is all i care about
                      They are way down on the list of uptime hosts. I guess your just use to second best.

                        Comment

                        • CrazyLunatic
                          Registered User
                          • Dec 2004
                          • 234
                          #7
                          I switched from Webair to EV1 Servers, and am pretty happy with the switch. Webair's customer service was poor. It took a long time to get a response sometimes, even when trying to upgrade. EV1 sets up your server as soon as payment is received, and they respond to trouble tickets usually within the hour, if not within minutes. Plus they've got a user forum which is quite helpful.

                            Comment

                            • FrankHolland
                              Confirmed User
                              • Nov 2004
                              • 7241
                              #8
                              Originally posted by MrJackMeHoff
                              They are way down on the list of uptime hosts. I guess your just use to second best.
                              so who do you recommend?
                              NastyDollars

                                Comment

                                • PrivateIvy
                                  Confirmed User
                                  • Oct 2003
                                  • 4257
                                  #9
                                  I have a dedicated server with webair, have only had one very brief ( minutes) moment of downtime in the last year .

                                  Hosted with 3 other companies before switching to webair . Their support, pricing and dependability is unmatched.

                                  Ivy

                                    Comment

                                    • Pornwolf
                                      Drunk and Unruly
                                      • Jan 2002
                                      • 22712
                                      #10
                                      Why are they calling Webair resellers? That's pretty far from the truth. It's not like they are 2 21 year old kids running a company that you would see on Webhostingtalk. Webair is a top notch real company. I have hosted with most of the companies that focus on porn and I can say that I am 100% happy with Webair.
                                      I've trusted my sites to them for over a decade...

                                      Webair, bitches.

                                        Comment

                                        • wdsguy
                                          Ryde or Die
                                          • Dec 2002
                                          • 19568
                                          #11
                                          their support has rocked for me

                                            Comment

                                            • MrJackMeHoff
                                              Confirmed User
                                              • Mar 2004
                                              • 4569
                                              #12
                                              Originally posted by Pornwolf
                                              Why are they calling Webair resellers? That's pretty far from the truth. It's not like they are 2 21 year old kids running a company that you would see on Webhostingtalk. Webair is a top notch real company. I have hosted with most of the companies that focus on porn and I can say that I am 100% happy with Webair.
                                              Well lemme see.. Ah yes.. Because they are.

                                                Comment

                                                • ProgBob
                                                  Registered User
                                                  • Dec 2004
                                                  • 16
                                                  #13
                                                  Webair hosts pibcash......

                                                    Comment

                                                    • Veterans Day
                                                      Confirmed User
                                                      • Jul 2003
                                                      • 8403
                                                      #14
                                                      Build a Massive Traffic Network, Hands FREE, Totally Automated

                                                        Comment

                                                        • MrIzzz
                                                          If u touch it, I will cum
                                                          • Sep 2003
                                                          • 22923
                                                          #15
                                                          lolol, i love the haters. jealousy is a bitch aint it.

                                                          webair is fantastic. their tech support is on point. did you try calling their 800 number? or try their live-support? or even icq one of their staff?

                                                          i have 30 sites with webair and i can sleep good at night knowing they're up and running smoothly all the time


                                                          WHO WANTS TO PLAY GRAB-ASS?

                                                            Comment

                                                            • MrJackMeHoff
                                                              Confirmed User
                                                              • Mar 2004
                                                              • 4569
                                                              #16
                                                              Webair rents servers out of Level 3 in new york.

                                                              Level 3 New York

                                                                Comment

                                                                • CrazyLunatic
                                                                  Registered User
                                                                  • Dec 2004
                                                                  • 234
                                                                  #17
                                                                  Webair does have fast, stable tier 1 bandwidth though.

                                                                    Comment

                                                                    • MrJackMeHoff
                                                                      Confirmed User
                                                                      • Mar 2004
                                                                      • 4569
                                                                      #18
                                                                      Originally posted by CrazyLunatic
                                                                      Webair does have fast, stable tier 1 bandwidth though.
                                                                      Hey Im just stating facts.. Nothing more, nothing less.. Just havin fun waitin for a party to get started up in here.

                                                                        Comment

                                                                        • MrJackMeHoff
                                                                          Confirmed User
                                                                          • Mar 2004
                                                                          • 4569
                                                                          #19
                                                                          Looks like Webair has had 40 hours Plus downtime this year.

                                                                          Hosts by Uptime

                                                                            Comment

                                                                            • Veterans Day
                                                                              Confirmed User
                                                                              • Jul 2003
                                                                              • 8403
                                                                              #20
                                                                              Originally posted by MrJackMeHoff
                                                                              Looks like Webair has had 40 hours Plus downtime this year.

                                                                              Hosts by Uptime
                                                                              That piece of crap site does nothing for noone, wayyyy too many factors to even believe that crap. Im sent a text message on my phone if my dedicateds go down, havent had a msg in 14 months at ISPrime
                                                                              Build a Massive Traffic Network, Hands FREE, Totally Automated

                                                                                Comment

                                                                                • MrJackMeHoff
                                                                                  Confirmed User
                                                                                  • Mar 2004
                                                                                  • 4569
                                                                                  #21
                                                                                  Originally posted by Veterans Day
                                                                                  That piece of crap site does nothing for noone, wayyyy too many factors to even believe that crap. Im sent a text message on my phone if my dedicateds go down, havent had a msg in 14 months at ISPrime
                                                                                  Its not what Im basing my messages on I just mentioned it.. But hey its valid because every host on that list is on the same "piece of crap" scale.. So yeah its worth looking at.

                                                                                    Comment

                                                                                    • PornAddict
                                                                                      Confirmed User
                                                                                      • Feb 2002
                                                                                      • 1401
                                                                                      #22
                                                                                      I have two dedicated servers at WebAir and am happy. I think I have all of their tech guys on my icq list and all of them are very accomidating when I need assistance. No complaints here.

                                                                                      - PornAddict

                                                                                        Comment

                                                                                        • AdultNex
                                                                                          Confirmed User
                                                                                          • Feb 2003
                                                                                          • 8985
                                                                                          #23
                                                                                          Originally posted by MrIzzz
                                                                                          webair is fantastic. their tech support is on point. did you try calling their 800 number? or try their live-support? or even icq one of their staff?
                                                                                          I have tried their live support-- The first time, the support rep didn't even know what a c-class IP was. The second time, I had to wait 20 minutes, and just gave up.

                                                                                          ICQ has resulted in phone tag, and I haven't even received a reply via email (which was sent out sometime last month, I believe).

                                                                                          I will try calling their 800 number.

                                                                                          Perhaps, since you are a quasi-celeb, you receive special treatment, who knows.

                                                                                            Comment

                                                                                            • MrIzzz
                                                                                              If u touch it, I will cum
                                                                                              • Sep 2003
                                                                                              • 22923
                                                                                              #24
                                                                                              Originally posted by AdultNex
                                                                                              I have tried their live support-- The first time, the support rep didn't even know what a c-class IP was. The second time, I had to wait 20 minutes, and just gave up.

                                                                                              ICQ has resulted in phone tag, and I haven't even received a reply via email (which was sent out sometime last month, I believe).

                                                                                              I will try calling their 800 number.

                                                                                              Perhaps, since you are a quasi-celeb, you receive special treatment, who knows.


                                                                                              lolol@ the celeb thing.

                                                                                              sad to hear that you've had sub-par experience so far. but honestly, the few times i dealt with their tech support i used my real name, so i dont believe i was given preferential treatment. however, when it comes to their sales i do get better than most deals just because of the amount of business both juicy and i have done with mike and the amount of people we refer.

                                                                                              i wouldnt back them so much if they werent a solid company. i'm wondering who you dealt with on tech support...if you feel like it, you should hit mike up and talk to him directly


                                                                                              WHO WANTS TO PLAY GRAB-ASS?

                                                                                                Comment

                                                                                                • suesheboy
                                                                                                  Confirmed User
                                                                                                  • Nov 2002
                                                                                                  • 5211
                                                                                                  #25
                                                                                                  I have to admit that their help and sales is lacking. My sites have been rock solid but it seems sometimes thay are shooting form the hip and don't have all the basic answers they should at their fingertips.

                                                                                                  I have to say that my otrher host in my sig has given me the best help and seervice for years now.

                                                                                                  Dont get me wrong webair is good. They just need to get the CP and overall website redesigned. Better help screens and better training. They are priced right, stats are better than most and my uptime has been great.



                                                                                                  3 out of 5 thumbs up.
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                                                                                                    • kmanrox
                                                                                                      aka K-Man
                                                                                                      • Oct 2001
                                                                                                      • 29295
                                                                                                      #26
                                                                                                      Hehe.. The newbs come out! If you not 100% sure what you're posting isn't malinformed, you should probably not post it, ya know?
                                                                                                      Crypto HODLr
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                                                                                                        • suesheboy
                                                                                                          Confirmed User
                                                                                                          • Nov 2002
                                                                                                          • 5211
                                                                                                          #27
                                                                                                          I have to add that I have only been with Webair for 5 or 6 months now.

                                                                                                          Originally posted by suesheboy
                                                                                                          I have to admit that their help and sales is lacking. My sites have been rock solid but it seems sometimes thay are shooting form the hip and don't have all the basic answers they should at their fingertips.

                                                                                                          I have to say that my otrher host in my sig has given me the best help and seervice for years now.

                                                                                                          Dont get me wrong webair is good. They just need to get the CP and overall website redesigned. Better help screens and better training. They are priced right, stats are better than most and my uptime has been great.



                                                                                                          3 out of 5 thumbs up.
                                                                                                          Adult Web Site Domain Names For Sale
                                                                                                          Adult Sex Toy Domain Names For Sale
                                                                                                          Tantric Delights, Sex Toys Blog, Tantric Sex Toys

                                                                                                            Comment

                                                                                                            • Phoenix
                                                                                                              BACON BACON BACON
                                                                                                              • Nov 2002
                                                                                                              • 35475
                                                                                                              #28
                                                                                                              We have experienced wonderful service from Webair.

                                                                                                              Have their main guy on cell phone and he has always answered...always.

                                                                                                              Top notch company imho
                                                                                                              Telegram PhoenixBrad
                                                                                                              https://quantads.io

                                                                                                                Comment

                                                                                                                • juicylinks
                                                                                                                  So Fucking Banned
                                                                                                                  • Apr 2001
                                                                                                                  • 122992
                                                                                                                  #29
                                                                                                                  LOLLLLLLL

                                                                                                                  How come when i call i get a human to pick up anytime of day and shit is done.

                                                                                                                  LOLL

                                                                                                                  Support KICKS ASS

                                                                                                                    Comment

                                                                                                                    • MandyBlake
                                                                                                                      The one and only!
                                                                                                                      • Nov 2002
                                                                                                                      • 17761
                                                                                                                      #30
                                                                                                                      we've had great experiences with webair.
                                                                                                                      i've called their number and gotten support and also gotten support online with no problem.
                                                                                                                      Mandy's Playhouse
                                                                                                                      Her First Fat Girl
                                                                                                                      If you're interested in promoting my sites, ICQ me! 178411921

                                                                                                                        Comment

                                                                                                                        • TurboAngel
                                                                                                                          H.B.I.C.
                                                                                                                          • Jun 2003
                                                                                                                          • 30122
                                                                                                                          #31
                                                                                                                          We have been there for 4 years and are very happy.


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