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The design game is a very competitive one... I have worked in publishing under extremely tight deadlines for some VERY high powered clients. I have acted both as a publisher and art director myself and been on both ends of the deal... I have sometimes been the tough client and at other times been the one trying to appease and deliver the best work I can to a demanding client. It all comes down to professionalism on both sides of the deal... sure a client should expect your best work and you should do your best to deliver. Both sides should respect the needs of the other.
Over the course of the last week I have begun repping a few artists and moving into t-shirt printing etc... I have posted my services on this board and have generated some great business...
I don't believe in blacklists personally as there is ALWAYS two sides to every story and the list can most times negate to consider the opposing view or 'reason' for the dispute.
Bottom line - back up what you say you can do when delivering and make sure you have a clear understanding of what you need when ordering...
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