Quote:
Originally posted by AcidMax
but they actually process credit cards for me....
AJ
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This is by far the biggest problem with Ibill...Far more so than any other issue.
There are too many declines and arbitrary membership cancellations. I am beginning to think they cancel accounts after a few months just because their algorithm says the probability of a chargeback increases if a member stays on for more than 3 months.
It is a daily occurance that we get an email from a client saying they never cancelled, but they no longer have access.
Moving to another processor is easy if you have a small site, it is impossible if you have more than 1k members. Sigh.