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Originally Posted by andrewatibill
I understand how people have been frustrated by the issues with iBill, but all I can say is 3 things:
1) The problems are the RESULT of the former owners of the company. The current owners have TRIED (not very successfully so far, but still trying) to 'right the ship' and get everyone paid. It will NOT happen overnight, but we are still confident that it will happen eventually.
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Personally I don't give a shit if it was you or the previous owners, as I understand it, it is all basically the same people who own the company anyway.
Also, when the NEW owners offered me a contract for repayment, they assumed the old owners debt, LEGALLY. No questions about it, they provided the terms, and have not followed through. This has nothing to do with the old owners. This is their debt now, and they are not making payments on it.
What standard does this set for new customers. The new owners are not paying me on debts they legally agreed to pay me, period.
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2) I don't make decisions regarding who gets paid and when. I try to pass on information as I get it, but I can't pass on information which I don't have, and I won't make up stuff and blow smoke up anyone's...
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you sent me several emails saying my first payment was going out today, it was held up because of the hurricane, i'll have to wait because accounting is gone for the week, my email bounced. For like 2 months you made excuses, and if it wasn't you it was your boss then. Either way someone over there is blowing smoke up my ass and it is getting real hot now.
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3) If you email me and do not receive a response, email me again. I ALWAYS respond to emails. If you have another Account Manager I will forward the email to that person. If THEY don't respond, get back to me and I will follow up on it. Do NOT expect an answer with any information in it (at this time) because we don't have any answers for you right now, but you WILL get a response. We aren't ignoring anyone, we simply don't have the answer to your questions. I know it might seem ridiculous to ask you all to be (more) patient, but that is the only thing we can do for now. Everyone here will be ecstatic when we can finally inform our clients that all payments have gone out. I just don't know when that will be.
PS: I never sold used cars either
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Just shut the fuck up.