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Originally Posted by Deek
I had a terrible time with their support.. Their admin tool would not let me change the dns servers for 11 of my domains. Calling them typicaly resulted in at least 20 minutes of hold time waiting for a "highly trained rep" who was having difficulties knowing what i ment by changing my DNS records.
Ah well, guess i got what i paid for. Im using Net Solutions, their expensive but with VIP account support is extremely nice
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Yes I agree about their phone tech support. I did the same thing once about my dns issues and the guy thought I was talking about FTP. But I wonder if these are the same people answering the support tickets? Those guys seem to at least fix the problem but never really fix their damn system.