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Originally Posted by jungar
Anyway, I am glad this issue has been resolved. Happy Holidays all.
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Hey, that is so wonderful that this issue has been resolved as you say... but now let's talk about what can be done to never have this happen again.
sound like a plan?
This type of mistake can obviously happen at any time, as is obvious from what Choker and many others are saying. Choker sees a chargeback and suspends someone's account with him, the buyer freaks because he doesn't know what the deal is, and all the while MVC is at the center of it facilitating said chargeback due to varying exchange rates? Come on, there must be a way of letting the buyers know what's going on with these transactions so they won't read it as theft etc.
And while you're at it Joshua, why not comment on those parts of your TOS that I pointed out earlier that are very questionable from the standpoint of the merchant? How about that?
As it stands, it appears that you have some cute little clauses in there which way you are allowed to withhold the merchant's rightfully earned funds, and you can use said merchant's funds to pay for your own legal fees should the merchant ever sue you for whatever reason.
Trust me, if I was using your service and wasn't happy with it to the point of wanting to sue you, I would shout it to the four winds about you guys siezing my money and using it to defend against me.
Don't ignore the posts in this thread Joshua. I applaud your resolve to focus on the central issue here, but don't ignore the other issues raised. That's not only not cool it is laughable, to think that no one will notice.