Originally Posted by G-Rotica

So tonight I set up an epass account. I made sure the electron card was not selected, I'm not going to pay $35 for a piece of plastic I will never use. After I verified the account and loaded it with $100, I noticed not only was the $5 load fee pending, there was a $35 charge for the electron card pending. So I called them. This was about 5-10 minutes after verifying the card. I talked to some customer service parrot that would only repeat the words "no refund". So I asked for her supervisor, I got some yahoo named Doron. His favorite words...no refund. For something that hasn't even been issued. According to Doron, all I can do is call back on Monday, so his supervisor can tell me no refund. Well I just got off the phone with my bank. Something nice about these small town banks, ya know the kind where you walk in and they call you by your first name. They understand customer service.

Now granted I will no longer have an epass account, and after the way they treated me, I don't want one. Other than paypal, are there any alternatives?