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Old 12-23-2005, 04:20 PM  
Buddah00
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Join Date: May 2004
Location: The Dirty South
Posts: 722
Quote:
Originally Posted by jungar
Buddah00,

Thanks for the call. After speaking with both Buddah and his bank, we have determined that this is a mutual misunderstanding.

What had occurred was that Buddah was billed on our end for $50, but because ecopay bills in Euros, by the time his bank settled the transaction, it was listed on his statement for $49.21 instead of the $50.00 because of a fluctuation in the value of both the Euro and the USD.

As a result, Buddah did not recognize this as his initial purchase, and did in fact request a chargeback from his bank.

There was also another unrecognizable transaction on his account, so he thought that he may have been the victim of theft.

I am happy to see that we have come to a mutual understanding.

Joshua
I guess that about covers it all. I am glad that we were able to get it worked out before it got too ugly.
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