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Old 12-18-2005, 10:55 PM  
GTS Mark
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Join Date: Jan 2001
Location: Toronto, Canada
Posts: 20,912
Quote:
Originally Posted by pornguy
I am from the east coast. Florida to be exact. and the main supermarket there is Publix. they have signes all over the place that say that the customer is always right. I have seen people take a loaf of bread with 4 slices left in it, and it got moldy, they take it back, and publix will replace it, or refund the money.

If you pick out an item, and take it to the register, and it rings up a higher price, and you show them the price on the shelf listed, they will give you that item no charge. NO matter what the item is.

That is CS!
Sears has very similar customer service policies. They want that customer for life

DH
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