Originally Posted by MikeSmoke

Wish I was so lucky - Pete's been great, but I've been chasing one company (a BIG one) that donated an item (a relatively expensive one) that I bought for six weeks now - got one return email from them in early November, and then nothing further - they're not answering my emails and today ignored my ICQs.
I'm giving them until next week, then will see if Pete can help, and then will have to go public, I guess...even though that's not my style.