Originally Posted by baddog

I don't mind offering 24 hour support, our customers deserve it, but sometimes . . . .

This morning for example:

6:35 - Phone rings - "Thank you for calling Got Web Host." Click.

6:36 - Phone rings - "Thank you for calling Got Web Host." Click.

6:49 - Phone rings - "Thank you for . . " Click.

6:50 - Phone rings - "Got Web Host" Click.

6:53 - Phone rings -

Me: "Got Web Host"

Him: "I keep getting the wrong number"

Me: "Well, that is because you keep dialing it."

Him:"But that is the number I was given."

Me: "If you call a wrong number, calling it over again is not going to change anything."

I hope the rest of the day goes a little smoother.