Quote:
Originally posted by Pornwolf
When you say
"If, however, you are on the Death Penalty List or the chargebacks and credits of your business are partly responsible for putting a PSP over the chargeback and credit ratios of Visa, then you may be toast."
What exactly does that mean? Are they going to be monitering our chargeback ratio or will they only check ours if you, the processing company, are in danger of going over your limit?
|
Pornwolf:
We report chargeback and credit ratios for US and non-US transactions, by url and company, monthly. Our ratios are in line, portfolio-wide. The way we understand it is that if the overall portfolio is out of compliance, then, Visa will look inside the portfolio down to the url and enforce accordingly. We may also be required, from time to time, to run our client list through the TMF. Visa can then require us to turn off sub-merchants that have been problem merchants in the past or who they perceive to be potential problem merchants.
Nocostporn:
November 2002
Chris
CEO
EPOCH