Getting a "We are currently experiencing technical difficulties." message when I've tried signing up on any site that uses them for processing.
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Thats doesnt sound good.
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no it dosnt look good, no rebills are going through either, usual story no reply to emails. Tis weird though, they are no behind in payments, in fact they are prompt.
Perhaps they have had problems with their cc gateway. another one bites the dust.
Its time to get Asama Bin Laden on the credit card companies arses.Comment
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It is bizarre to say the least.Comment
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When did the rebills stop going thru?Originally posted by m1ar0se
no it dosnt look good, no rebills are going through either, usual story no reply to emails. Tis weird though, they are no behind in payments, in fact they are prompt.
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The rebills stopped thursday my time (new zealand). really weird though, they were telling me just last week that their growth had been enormous of late and they were employing more people. Be a bloody shame if they are going belly up as they are a very good oufit to deal with.
I might need to find another processor for my avs that I am building, any ideas ?., ccbill is out, they dont have aquiring banks for my part of the world.Comment
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I was fairly certain that they haven't had any issues... they always pay on time, and I haven't seen them down before. Hell, even emails get responded to pretty much immediately.
Something must be up
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Have rebills actually stopped, or are you just not getting email confirmations?
Ugh, never mind, just checked sales reports and nothing is posted for 11/10 or 11/11.Last edited by Interlude; 11-11-2004, 07:11 PM.Comment
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btw.........its only cc thats not working, not the other payment optionsComment
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eCommerceGlobal.com - click this link and save 1% on processing rateOriginally posted by m1ar0se
I might need to find another processor for my avs that I am building, any ideas ?., ccbill is out, they dont have aquiring banks for my part of the world.Comment
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And they account for a great share of my $$$.Originally posted by m1ar0se
btw.........its only cc thats not working, not the other payment optionsComment
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Has anyone tried calling one of their staff?
Dalin S. Owen
Tel: +1-780-421-5490 ext. 202
The default number on their whois is the same w/no extension.
(780) 421-5490Comment
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Dalin is a stand up guy, I am sure there is some sort of reasonable explanation. I would just give him a call.Comment
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I use them a bit for special promotions...
Never had a problem.
Maybe the issue is really technical....Last edited by directfiesta; 11-11-2004, 08:01 PM.I know that Asspimple is stoopid ... As he says, it is a FACT !
But I can't figure out how he can breathe or type , at the same time ....Comment
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Last day I got a rebill was on the 9th. Nothing since then. Only expiries and cnacels going thru.LacosteComment
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problems here as well. they went down a few days ago, no email response, nothing at all. very strange.Comment
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I say we bow our heads in a moment of silenceComment
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Originally posted by baddog
I say we bow our heads in a moment of silence
Seriously, this shit is getting out of hand. seems like one goes under every day.Comment
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Well, I was thinking that, but as they are showing expires and cancels, I have my doubtsOriginally posted by directfiesta
Maybe the issue is really technical....Comment
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The good news is that they did not expire clients who did not cancel their rebills. If they are having issues with their bank they might be looking at another bank to work with and might resume processing. If that's the case (alot of IFs), we can all say goodbye to the holdbacks. Probably will be held up by the royal bank as C/B fines on visas request.
I just hope we get paid on the 16th.LacosteComment
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Has anyone had success reaching them by phone or e-mail for an answer?Comment
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So far no success in either respect, after SEVERAL tries.Originally posted by BigL
Has anyone had success reaching them by phone or e-mail for an answer?Comment
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Is the 1-877-NEXUSXI number any different from the other one? Ext. 2 goes to Brenda Guenther, marketing director.Comment
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I think you are right ...Originally posted by baddog
Well, I was thinking that, but as they are showing expires and cancels, I have my doubts
I don't have members with them, just goods ... so I didn't know about rebills...
Oh well, another one bites the dust...
I know that Asspimple is stoopid ... As he says, it is a FACT !
But I can't figure out how he can breathe or type , at the same time ....Comment
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Anyone able to get through yet? Christ, why can't companies communicate?Comment
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Still no news and we are Friday. I fear that we might not be getting our next wire. They will probably make an announcement on the 16th. Just like every other company that went down already, they will announce it after payday and not before.
Hope I'm very wrong of course but history might repeat itself.LacosteComment
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Argh.... 
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No rebills today as well. Astalavista baby.LacosteComment
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Same problem here - their CC form has been down since Wednesday.
I tried phoning and leaving messages on all departments and sent support request emails every 12 hours.
I just signed up with them this week and they seemed like a nice bunch. Everyone I spoke to beforehand suggested that NexusXi was top notch.
It seems really unusual that they would drop out of communication like this. I'm really hoping that they can get things going soon and be able to explain how they plan to avoid this in the future.
I got a really good impression from them.
I understood that they were a smaller company and their experience in adult was limited but they claimed to have an excellent relationship with their bank and they answered all my tough questions very well - much better than other startup processors (like eCommerceGlobal who canceled my approved app after I asked for their legal business information before sending them my ID).
If anyone hears from them, please let us know asap.
Thanks!
-DinoComment
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Originally posted by Lacoste
No rebills today as well. Astalavista baby.
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you don't really want to announce to the world why you were canceled, do you?Originally posted by dcortez
(like eCommerceGlobal who canceled my approved app after I asked for their legal business information before sending them my ID).
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Actually I do.Originally posted by baddog
you don't really want to announce to the world why you were canceled, do you?
I think they are a scary business based on my first hand experience and it's lucky for them that thread you and I shared a couple weeks ago so miraculously got wiped. I cannot imagine anyone signing with them after reading just what they had to say through you.
If you want to go through it all again, we can. That whole discussion is still retrievable.
But, they should speak for themselves this time and not hide behind you like they did last time.
If you want to do it again, we'll start a new thread 'Anyone deal with eCommerceGlobal.com?'
Your call...Comment
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Popcorn is readyOriginally posted by dcortez
Actually I do.
I think they are a scary business based on my first hand experience and it's lucky for them that thread you and I shared a couple weeks ago so miraculously got wiped. I cannot imagine anyone signing with them after reading just what they had to say through you.
If you want to go through it all again, we can. That whole discussion is still retrievable.
But, they should speak for themselves this time and not hide behind you like they did last time.
If you want to do it again, we'll start a new thread 'Anyone deal with eCommerceGlobal.com?'
Your call...
I know that Asspimple is stoopid ... As he says, it is a FACT !
But I can't figure out how he can breathe or type , at the same time ....Comment
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fuck
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Is it possible that there is a legitimate explanation for their unexpected dropout from communications that does not necessarily suggest the worst?Originally posted by m1ar0se
The rebills stopped thursday my time (new zealand). really weird though, they were telling me just last week that their growth had been enormous of late and they were employing more people. Be a bloody shame if they are going belly up as they are a very good oufit to deal with.
I have NOT heard a single bad thing about Nexus - in fact, everyone I spoke with had a positive attitude towards them in terms of payments and history. I had a great impression of them.
As you may know, yesterday was a holiday for many in Canada (Remembrance/Veterans day) and it would be understandable if they were running light (support-wise) on the holiday. Some businesses are actually taking a long weekend this weekend.
We also know that only one of their forms is not coming up. Maybe whatever remote monitoring they do might have missed this because the other forms are coming up ok?
It just a thought.
I'm still rootin' for em until they have a chance to shed some light on what happened.
-DinoComment
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Back to the Nexus XI issue!!!Comment
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I know its Xmas soon but don't tell me you still beleive in Santa Claus, do you dcortez?
LacosteComment
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No, but I sometimes (like now), I want to.Originally posted by Lacoste
I know its Xmas soon but don't tell me you still beleive in Santa Claus, do you dcortez?
With the rate of diminishing returns on available processors, especially for Canada, we might have to be willing to make some allowances if the prospect looks hopeful.
At least there is still a tooth fairy...Comment
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That holiday is basically only for the public function ( Government, Post, ...) and para-gov ( Banks ).Originally posted by dcortez
As you may know, yesterday was a holiday for many in Canada (Remembrance/Veterans day) and it would be understandable if they were running light (support-wise) on the holiday. Some businesses are actually taking a long weekend this weekend.
.
-Dino
Everybody else works.
So that cannot explain the silence ...
Honestly, there is smoke... so be ready to see a fire!I know that Asspimple is stoopid ... As he says, it is a FACT !
But I can't figure out how he can breathe or type , at the same time ....Comment
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For sure. The holiday excuse is a stretch.Originally posted by directfiesta
That holiday is basically only for the public function ( Government, Post, ...) and para-gov ( Banks ).
Everybody else works.
So that cannot explain the silence ...
Honestly, there is smoke... so be ready to see a fire!
If anything, it is hard to imagine they would not at least check support emails/calls.Comment
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What about the tooth fairy? Ofcourse you still beleive in her.Originally posted by Lacoste
I know its Xmas soon but don't tell me you still beleive in Santa Claus, do you dcortez?
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AbsolutelyOriginally posted by Kingpins
What about the tooth fairy? Ofcourse you still beleive in her.
And NOBODY is taking her away from me!
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Can somebody in the area stop by their office and see what's up?
Nexus XI Communications Inc.
#230-11215 Jasper Ave
Edmonton AB T5K 0L5
CanadaLacosteComment
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Good idea.Originally posted by Lacoste
Can somebody in the area stop by their office and see what's up?
I checked the weather and news for Edmonton over past couple days - no snow storms or serious events.Comment
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It's a mailbox etc. address.Originally posted by Lacoste
Can somebody in the area stop by their office and see what's up?
Nexus XI Communications Inc.
#230-11215 Jasper Ave
Edmonton AB T5K 0L5
Canada
They don't have an office.Comment
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Maybe someone could wait infront?Originally posted by nudecanada
It's a mailbox etc. address.
They don't have an office.
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haha...from the looks of it, there are only about 5 people who use(d) them anyways.
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How did you arrive at that conclusion?Originally posted by nudecanada
It's a mailbox etc. address.
They don't have an office.
http://www.google.com/search?hl=en&q...T5K+0L5+canadaComment
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This is not good news. I had a client who just signed up to use themComment
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