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Old 11-25-2005, 09:42 AM  
zagi
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Join Date: Jan 2004
Posts: 1,238
Unmanaged means the host does not setup software / maintain the applications that are running / trouble shoot and resolve technical problems.

Typically you are provided with an Operating System and a login. You would need to install Apache/PHP/MySQL and then ensure they are running properly including optimizations.

Our managed service takes care of all that from:

setup of the intial server
optimization of kernel and system variables for high performance ( we have single machines doing over 300Mbps )
monitor the services running such as Apache/FTP/Email/SSH/DNS
if our customers run into a script problem or such they can contact us 24/7 for help
and generally being a life line of support

That's the difference.
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