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We have used them as primary on some of our sites for a while now with a Verotel Pro account. Never touched tickets club. Key points for non us biz is we can bill in Euros / GBP etc and get paid out in the same. Plus we are now getting rates as low as 5.4 or less with volume. No other US biller can compare to that , especially with the shite dollar rate, so its great to be paid in Euros / GBP. Intergration with NATS was a pain to begin with, but works like a dream now. Sign up pages are kind of strange, but who gives a fuck, they continue to card well and the rebill retention is good.
Thier admin is pretty dated, lacks many of the features that other billers offer, and yep support can be slow. We managed to get a contact their who we go to with problems or Qs and this usually gets us a quick response. They do have live support which seems to work around half of the time.
Overall they are great, and we defo make much more money by using them.
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