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Sounds like your growing fast. My experience is shit happens but you have to answer the phone when it does.
last time we had a dns error and a huge part of our network was effected I had a couple friends come down to help cover all the phone lines. The thing never stopped but atleast everyone was on the same page.
Glad everything is back.
We are also looking to buy another cage, we have plenty of room in LA but I think having another location "maybe with you guys in FL" will help out in case of emergancies.
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