Phatservers ICQ for emergency support during these early hours?

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  • Naughty
    Confirmed User
    • Jul 2001
    • 6487

    #1

    Phatservers ICQ for emergency support during these early hours?

    We have dbase issues a lot lately, and when those don't work, so don't all of our websites. We need to get it fixed asap, but most of their workers are asleep right now. Anyone have an icq number I can reach right NOW?
    seks.ai for sale - ping me
  • Naughty
    Confirmed User
    • Jul 2001
    • 6487

    #2
    A bump really, we need to get our stuff fixed ASAP
    seks.ai for sale - ping me

    Comment

    • DamageX
      Marketing & Strategy
      • Jun 2001
      • 14293

      #3
      Bump for you.
      Whitehat is for chumps

      If you don't do it, somebody else will - true story!

      Comment

      • newbreed
        Confirmed User
        • Nov 2003
        • 9898

        #4
        Sent this to Sly.

        Loryn ‎(3:16 PM):
        I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha
        fuck it we can have sex on money never did that before

        Comment

        • Naughty
          Confirmed User
          • Jul 2001
          • 6487

          #5
          Originally posted by newbreed
          Sent this to Sly.
          Okay, cheers. I doubt he's awake though ;)
          seks.ai for sale - ping me

          Comment

          • Oracle Porn
            Affiliate
            • Oct 2002
            • 24433

            #6
            call their support?


            Comment

            • Naughty
              Confirmed User
              • Jul 2001
              • 6487

              #7
              Originally posted by Oracle Porn
              call their support?
              Emailed to emergency. I keep getting cron errors now as i have those set every 10 minutes

              I bet all that needs to be done is resetting mysql, happened last week as well.
              seks.ai for sale - ping me

              Comment

              • Screaming
                I can change this!!!!!
                • Feb 2004
                • 18972

                #8
                A bump for some support.

                Comment

                • Naughty
                  Confirmed User
                  • Jul 2001
                  • 6487

                  #9
                  Aaarrrgggghhhhh
                  seks.ai for sale - ping me

                  Comment

                  • ejeet
                    Confirmed User
                    • Nov 2005
                    • 258

                    #10
                    "24/7/365 Support Excellence"

                    Gone for a long walk.

                    Comment

                    • Naughty
                      Confirmed User
                      • Jul 2001
                      • 6487

                      #11
                      70 minutes
                      seks.ai for sale - ping me

                      Comment

                      • Naughty
                        Confirmed User
                        • Jul 2001
                        • 6487

                        #12
                        Problem actually is that I really have to be somewhere to meet a real estate guy.
                        seks.ai for sale - ping me

                        Comment

                        • Oracle Porn
                          Affiliate
                          • Oct 2002
                          • 24433

                          #13
                          Originally posted by Naughty
                          Emailed to emergency. I keep getting cron errors now as i have those set every 10 minutes

                          I bet all that needs to be done is resetting mysql, happened last week as well.
                          pick up the damn phone and call them...


                          Comment

                          • Naughty
                            Confirmed User
                            • Jul 2001
                            • 6487

                            #14
                            Okay, Keith is there now trying to help.
                            seks.ai for sale - ping me

                            Comment

                            • 18teens
                              Confirmed User
                              • Dec 2002
                              • 1605

                              #15
                              I'm a pretty big fan of Phatservers usually but they have some very real issues with support during the night Pacific time from my past experiences and from what I've been told by other webmasters hosting with them.

                              They need a midnight shift in there but they don't have one from what I can tell.

                              When it's the middle of the night on the west coast it's morning here on the east coast. And what about the time differences across the rest of the world?

                              That's just my two cents. I'd really like to see a comment from Phatservers on this.

                              Comment

                              • Moose
                                Confirmed User
                                • Feb 2001
                                • 1548

                                #16
                                Originally posted by 18teens
                                I'm a pretty big fan of Phatservers usually but they have some very real issues with support during the night Pacific time from my past experiences and from what I've been told by other webmasters hosting with them.

                                They need a midnight shift in there but they don't have one from what I can tell.

                                When it's the middle of the night on the west coast it's morning here on the east coast. And what about the time differences across the rest of the world?

                                That's just my two cents. I'd really like to see a comment from Phatservers on this.
                                We have round the clock support. Mike W. is the lead during this time slot you are referring to and you being a customer i'm sure you know he is on top of his game.

                                Comment

                                • iwantchixx
                                  Too lazy to set a custom title
                                  • Oct 2002
                                  • 12860

                                  #17
                                  The are always around. Any time I ahd to email them about anything in the middle of the ngiht I got a response in good time.

                                  Comment

                                  • 18teens
                                    Confirmed User
                                    • Dec 2002
                                    • 1605

                                    #18
                                    As a customer I know for a fact that Mike Wesson is great tech and on top of his game. In fact, if you do a search on GFY you'll see that I started a thread about Mike's outstanding support.

                                    You do not however have around the clock support and I know that for a fact.

                                    Originally posted by Moose
                                    We have round the clock support. Mike W. is the lead during this time slot you are referring to and you being a customer i'm sure you know he is on top of his game.

                                    Comment

                                    • grunt
                                      Registered User
                                      • Jun 2005
                                      • 8

                                      #19
                                      if Mike or any other tech doesn't help you, I will help you!

                                      I could introduce myself as a great tech, but I don't have much time for ramblings, as I rather work.

                                      That's my way of thinking.

                                      Quick action with great results.

                                      I'm a Unix/server tech with 10 years of experience. I can help you if you have problems with any tech stuff.

                                      Just contact me or leave your details, and I'll return to you.

                                      I have left some ways to contact me in my profile.

                                      Cya

                                      Comment

                                      • 18teens
                                        Confirmed User
                                        • Dec 2002
                                        • 1605

                                        #20
                                        Fuck off asshole.

                                        Cya

                                        Comment

                                        • SpeakEasy
                                          Confirmed User
                                          • Sep 2002
                                          • 2681

                                          #21
                                          Originally posted by 18teens
                                          As a customer I know for a fact that Mike Wesson is great tech and on top of his game. In fact, if you do a search on GFY you'll see that I started a thread about Mike's outstanding support.

                                          You do not however have around the clock support and I know that for a fact.
                                          I have also heard this numerous times before about phatservers bad support, well maybe not bad when they are there, but that is not 24/7. That is actually one of the reasons I never put any servers with them. I have heard some good things about them, but support was not one of them.
                                          Check Your Internet Speed;
                                          http://www.speakeasy.net/speedtest/

                                          Comment

                                          • 18teens
                                            Confirmed User
                                            • Dec 2002
                                            • 1605

                                            #22
                                            Originally posted by SpeakEasy
                                            I have also heard this numerous times before about phatservers bad support, well maybe not bad when they are there, but that is not 24/7. That is actually one of the reasons I never put any servers with them. I have heard some good things about them, but support was not one of them.
                                            Their support is actually quite good most of the time. If you have problems at 7 am eastern time on a Sunday morning though you're pretty much screwed
                                            Last edited by 18teens; 11-14-2005, 05:41 PM.

                                            Comment

                                            • gornyhuy
                                              Chafed.
                                              • May 2002
                                              • 18041

                                              #23
                                              Originally posted by SpeakEasy
                                              I have also heard this numerous times before about phatservers bad support..... I have heard some good things about them, but support was not one of them.

                                              ARE YOU INSANE?

                                              icq:159548293

                                              Comment

                                              • Moose
                                                Confirmed User
                                                • Feb 2001
                                                • 1548

                                                #24
                                                Originally posted by gornyhuy
                                                ARE YOU INSANE?
                                                Yes, and he owns a hosting company. Not a good mix.

                                                Comment

                                                • 18teens
                                                  Confirmed User
                                                  • Dec 2002
                                                  • 1605

                                                  #25
                                                  Originally posted by Moose
                                                  Yes, and he owns a hosting company. Not a good mix.
                                                  No, that's not a good mix. Answering the questions posed by the starter of this thread and me would sure help me sleep better tonight though. Where do I turn to for support at 7 am eastern time? Suppose it's 6 am eastern time?

                                                  Comment

                                                  • Sly
                                                    Let's do some business!
                                                    • Sep 2004
                                                    • 31376

                                                    #26
                                                    Originally posted by 18teens
                                                    No, that's not a good mix. Answering the questions posed by the starter of this thread and me would sure help me sleep better tonight though. Where do I turn to for support at 7 am eastern time? Suppose it's 6 am eastern time?
                                                    As always, email [email protected] whenever you have problems or need something done. If it is an emergency, use our emergency address. We have people on at those times.

                                                    I'm really concerned as to when you have had these problems that didn't get resolved in an appropriate timeframe. If you have problems like this again, please email me at [email protected] so I can look into why your issue wasn't resolved quickly.
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                                                    Comment

                                                    • 18teens
                                                      Confirmed User
                                                      • Dec 2002
                                                      • 1605

                                                      #27
                                                      Originally posted by Sly
                                                      As always, email [email protected] whenever you have problems or need something done. If it is an emergency, use our emergency address. We have people on at those times.
                                                      Actually, I believe the person who started this thread did that without results so he started this thread.

                                                      Have I experienced the same? Yes.

                                                      Comment

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