Somewhere along the line i must've overlooked a cross sale or something, and i just received a confirmation email from VJCharge for my rebill in the amount of $39.95:
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Dear XXXX XXXXXX,
This is an automated message in regards to your latest online purchase. For your security please read the following:
Time: 12/15/2008 9:11:51 PM CET
Amount: 39.95
Currency: USD
First name: XXXX
Last name: XXXXXX
Card number: XXXX-XXXX-XXXX-XXXX
Note: The following billing descriptor appear on your credit card statement.
************************************************** ***
vjcharge.com
************************************************** ***
Please contact the merchant directly for all questions regarding your order/shipment/tracking
Support Phone: 888-809-9888
Support Email: [email protected]
Thank you for your order.
Customer Support
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I cant for the life of me, retrieve my password or information to cancel the membership. Their customer support link does not work, their password retrieval tool is wacked, and to boot - their customer support line has a 15 to 20 minute hold time with a cue-countdown of what place you hold in line, which after informing you that you are next it line, it says "We are sorry, but due to the abnormal volume of calls we cannot take yours. Please try later."
I am oober-pissed right now, so I can only imagine what a regular surfer would feel like trying to cancel their purchase. Is there any integrity left in this industry at all?
==================================================
Dear XXXX XXXXXX,
This is an automated message in regards to your latest online purchase. For your security please read the following:
Time: 12/15/2008 9:11:51 PM CET
Amount: 39.95
Currency: USD
First name: XXXX
Last name: XXXXXX
Card number: XXXX-XXXX-XXXX-XXXX
Note: The following billing descriptor appear on your credit card statement.
************************************************** ***
vjcharge.com
************************************************** ***
Please contact the merchant directly for all questions regarding your order/shipment/tracking
Support Phone: 888-809-9888
Support Email: [email protected]
Thank you for your order.
Customer Support
==================================================
I cant for the life of me, retrieve my password or information to cancel the membership. Their customer support link does not work, their password retrieval tool is wacked, and to boot - their customer support line has a 15 to 20 minute hold time with a cue-countdown of what place you hold in line, which after informing you that you are next it line, it says "We are sorry, but due to the abnormal volume of calls we cannot take yours. Please try later."
I am oober-pissed right now, so I can only imagine what a regular surfer would feel like trying to cancel their purchase. Is there any integrity left in this industry at all?
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