Lensman WTF, don't you care about charge backs anymore?

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  • Mike69
    Canadian, nuff said eh?
    • Jul 2000
    • 755

    #1

    Lensman WTF, don't you care about charge backs anymore?

    Get this....

    Everyone knows I stopped working with Lens a couple of years ago..

    But I still let him know if I find anything wrong with his sites... ect...

    So Loryn's doing a push today on the reality sites... I go into take
    a look around.....

    I find a serious problem the members signup system, YOU CAN'T GET IN...

    I think thats kinda serious....

    So I pick up the phone call the office, talk to Loryn for a few seconds ( who was her usual pleasant self). I did not ask for Lens this time was just explaining the problem to Loryn.

    She say I should talk to Jeff... I said ok..

    The second I get on the phone with this jerk he's being totally obnouxious..
    Like how dare I talk to him...

    He says...

    Jeff : What can I do for you?
    Me : You have a serious problem with your members system..
    Jeff : OK I'll look into it... ( trying to end the conversation)

    Me: Don't you want to know whats wrong?
    Jeff: No, Im a pretty smart guy.
    (well not really, if you can't get a membership sytem working right)

    Me: Do you know who I am?
    (I'm thinking he figures Im a customer or something)
    Jeff: Only by reputation, your not someone I want to know.

    Me: Oh really?
    Jeff : Ya

    Me: Is Joe around..?
    Jeff: Have a nice day.. ( and hangs up)...

    Lens what the fuck is this?
  • Jace
    FBOP Class Of 2013
    • Jan 2004
    • 35562

    #2
    damn dude....that is fucked up...it doesn't matter who calls, if something is wrong and you are pointing it out to them, it shoulld be listened to

    but I am sure there are 3 sides to every story....we shall wait and hear before we pass judgement

    Comment

    • Hardlinks
      Confirmed User
      • May 2005
      • 1333

      #3
      Hmm waited til now to get this off your chest...lol

      Props for the heads up.
      Find out how I make Fabulous Cash !!

      Comment

      • Shoehorn!
        Die With Your Boots On
        • Oct 2003
        • 22872

        #4
        That is pretty fucked up that he talked to you like that.

        Comment

        • LexiLexxx
          Confirmed User
          • Feb 2003
          • 2510

          #5
          Ya, pretty sad....

          Customer service should be a given, to bad this guy was so rude!
          :-(

          Comment

          • AlienQ - BANNED FOR LIFE
            best designer on GFY
            • Mar 2003
            • 30307

            #6
            eGO...

            GOto love it...

            Comment

            • kaori
              Confirmed User
              • Apr 2005
              • 1569

              #7
              heh..hung up on you? nice...

              Comment

              • Screaming
                I can change this!!!!!
                • Feb 2004
                • 18972

                #8
                Thats pretty fucked.

                Comment

                • Mike69
                  Canadian, nuff said eh?
                  • Jul 2000
                  • 755

                  #9
                  Originally posted by Hardlinks
                  Hmm waited til now to get this off your chest...lol

                  Props for the heads up.
                  Ya... I was not sure how I was gonna handle it...

                  I look at the Paycom system for the the account I setup..
                  Active - Recurring

                  Membership site : Access Denied....

                  Thats a serious problem..... that need to be address right away..
                  and given Jeff's attatude, I did not think it was prudent to wait any longer.

                  3 side to each story.. maybe.... but that was my exact conversation with him.

                  I've never met or talked to him before...

                  and what went on between me and Lens when I left is between me and Lens.

                  If Lens wants to get into in public, Im game.. no one other than Joe and my self knows everything that happened, neither one of us has anything to hide, but it was between Lens and me... but this is fucking bullshit...

                  Comment

                  • BoNgHiTtA
                    Confirmed User
                    • May 2003
                    • 2176

                    #10
                    what a cock eater. you win

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                    Comment

                    • iwantchixx
                      Too lazy to set a custom title
                      • Oct 2002
                      • 12860

                      #11
                      Somethign tells me Jeff is about to have his ass handed to him.

                      Comment

                      • makefuckingmoney
                        Confirmed User
                        • Oct 2003
                        • 3277

                        #12
                        maybe they went and fixed it and they just dont really like you there?

                        is it fixed now?

                        Comment

                        • baddog
                          So Fucking Banned
                          • Apr 2001
                          • 107089

                          #13
                          Originally posted by Mike69
                          Get this....

                          Everyone knows I stopped working with Lens a couple of years ago..

                          I didn't

                          Comment

                          • Mike69
                            Canadian, nuff said eh?
                            • Jul 2000
                            • 755

                            #14
                            Originally posted by makefuckingmoney
                            maybe they went and fixed it and they just dont really like you there?

                            is it fixed now?

                            I dunno, let me try it again... and like I said.. it should not matter, he should have at least asked details.

                            But thats part of the issue.. like I said nobody other then Lens and I know EVERYTHING that went on, that between us.

                            And since Lens sent us a Bady Crib in January for our new son .. and came to my help in July when a big money issue came up... Its kind of water under the bridge for both of us, and we've moved on..

                            Comment

                            • darksoul
                              Confirmed User
                              • Apr 2002
                              • 4997

                              #15
                              This is what usually happens with big co's.
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                              Comment

                              • Dagwolf
                                President of Canada
                                • Sep 2003
                                • 23141

                                #16
                                Originally posted by darksoul
                                This is what usually happens with big co's.
                                Hey, get my name out of your sig. It's trademarked.
                                Sleep well, and dream of large women.

                                Comment

                                • SomeCreep
                                  :glugglug
                                  • Mar 2003
                                  • 26118

                                  #17
                                  i predict this thread will be closed

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                                  Comment

                                  • Rilose
                                    Confirmed User
                                    • Feb 2001
                                    • 565

                                    #18
                                    You ever think that people might not want to deal with you...or maybe he's thinking, " stop being so fucking nosy ". FYI, he checks his work alot more than you did.
                                    GFX/WEB/PRINT
                                    r i l o s e @ h o t m a i l . d o t c o m

                                    Comment

                                    • phonesex
                                      Confirmed User
                                      • Mar 2005
                                      • 3437

                                      #19
                                      Dude, If you are in no way benefiting from it, why should you even care.

                                      Comment

                                      • Joe Citizen
                                        Confirmed User
                                        • Oct 2003
                                        • 4552

                                        #20
                                        Originally posted by Rilose
                                        You ever think that people might not want to deal with you...or maybe he's thinking, " stop being so fucking nosy ". FYI, he checks his work alot more than you did.
                                        Maybe this Jeff guy is an obnoxious, rude fucking prick... how about that?

                                        Comment

                                        • elitetec
                                          Too lazy to set a custom title
                                          • Sep 2005
                                          • 4944

                                          #21
                                          we shall wait for lens



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                                          Comment

                                          • DWB
                                            Registered User
                                            • Jul 2003
                                            • 31779

                                            #22
                                            I love it when web geeks get cocky like they have achieved something of importance. It's fucking porn. You have done nothing but help a guy jack off. Not something to be cocky about.

                                            Comment

                                            • KMR Stitch
                                              I am cool
                                              • Jul 2003
                                              • 14494

                                              #23
                                              Intresting...So, was the problem fixed anyways? (if there was a real issue)

                                              Comment

                                              • Mike69
                                                Canadian, nuff said eh?
                                                • Jul 2000
                                                • 755

                                                #24
                                                Originally posted by Rilose
                                                You ever think that people might not want to deal with you...or maybe he's thinking, " stop being so fucking nosy ". FYI, he checks his work alot more than you did.
                                                Rilose,

                                                Don't even start with me...

                                                so glad Im not your stepdad anymore, got tired of paying all your bills...

                                                Hope your mom is doing well... Have not talked to her since your Grandfather died... sorry to hear about that, he was a great guy....

                                                Comment

                                                • Mike69
                                                  Canadian, nuff said eh?
                                                  • Jul 2000
                                                  • 755

                                                  #25
                                                  Originally posted by phonesex
                                                  Dude, If you are in no way benefiting from it, why should you even care.
                                                  Its called common courtesy, if I see a problem with some that it going to cause issues, Im gonna let the people that need to know, know.. I hope everyone would do the same...

                                                  Comment

                                                  • poppet
                                                    Just call me Tala! :)
                                                    • Sep 2005
                                                    • 1499

                                                    #26
                                                    Look, honestly, if there's really a problem with a site it shouldn't matter WHO points it out as long as it gets pointed out so that it can be fixed. Hell, as long as it was a polite effort to help, it should be taken as such.

                                                    Why the rudeness? Is it policy there to be rude to people who no longer work with the company? I wouldn't think so, but then, I'm not in the know and am not in a position to be in the know. Whatever happened between Joe and Mike should be between THEM, and everyone else can go about their own business. Why the hate? I'm almost sure Lens would appreciate being told about a potential problem (or an existing one for that matter.)
                                                    SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.

                                                    Comment

                                                    • phonesex
                                                      Confirmed User
                                                      • Mar 2005
                                                      • 3437

                                                      #27
                                                      Mike your search a good person. I bet you contribute to your local American Red Cross all the time because you know there are people all over the world who need your help. This world needs more great people like you.

                                                      Comment

                                                      • Rilose
                                                        Confirmed User
                                                        • Feb 2001
                                                        • 565

                                                        #28
                                                        Originally posted by Mike69
                                                        Rilose,

                                                        Don't even start with me...

                                                        so glad Im not your stepdad anymore, got tired of paying all your bills...

                                                        Hope your mom is doing well... Have not talked to her since your Grandfather died... sorry to hear about that, he was a great guy....
                                                        Rant all you want! People who know me, know the story about this idiot!
                                                        GFX/WEB/PRINT
                                                        r i l o s e @ h o t m a i l . d o t c o m

                                                        Comment

                                                        • Mike69
                                                          Canadian, nuff said eh?
                                                          • Jul 2000
                                                          • 755

                                                          #29
                                                          Originally posted by phonesex
                                                          Dude, If you are in no way benefiting from it, why should you even care.

                                                          See this is a major issue... right here...

                                                          Why do I need to benefit directly to let someone know?

                                                          Actually it benefits us all.. Thats "X" number of charge backs/refunds that never have to happen that we all know Visa is watching....

                                                          Comment

                                                          • Mike69
                                                            Canadian, nuff said eh?
                                                            • Jul 2000
                                                            • 755

                                                            #30
                                                            Originally posted by Rilose
                                                            Rant all you want! People who know me, know the story about this idiot!
                                                            LMAO.. Rilose.. keep your personal issues out of the board.

                                                            Who paid all your rent and bills the last 6 months I was in Cali, even bought you wedding rings cause you could not afford them....

                                                            All this after, I had split up with your mom.... so piss off...

                                                            Comment

                                                            • CDSmith
                                                              Too lazy to set a custom title
                                                              • May 2001
                                                              • 51460

                                                              #31
                                                              Originally posted by Mike69
                                                              Jeff : What can I do for you?
                                                              Me : You have a serious problem with your members system..
                                                              Jeff : OK I'll look into it... ( trying to end the conversation)

                                                              Me: Don't you want to know whats wrong?
                                                              Jeff: No, Im a pretty smart guy.
                                                              (well not really, if you can't get a membership sytem working right)

                                                              Me: Do you know who I am?
                                                              (I'm thinking he figures Im a customer or something)
                                                              Jeff: Only by reputation, your not someone I want to know.

                                                              Me: Oh really?
                                                              Jeff : Ya

                                                              Me: Is Joe around..?
                                                              Jeff: Have a nice day.. ( and hangs up)...

                                                              Lens what the fuck is this?
                                                              If that's the exact way it went down I'd be a bit pissed too.

                                                              The few times I've had occasion to phone there over the past 5-6 years everyone has been excellent with me, very good problem solvers, very friendly. Sounds like Jeff was having an incredibly bad day.
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                                                              • Steen2
                                                                Confirmed User
                                                                • Feb 2004
                                                                • 7662

                                                                #32
                                                                Originally posted by Mike69
                                                                Rilose,

                                                                Don't even start with me...

                                                                so glad Im not your stepdad anymore, got tired of paying all your bills...

                                                                Hope your mom is doing well... Have not talked to her since your Grandfather died... sorry to hear about that, he was a great guy....
                                                                Ok, GFY is looking more and more like Jerry Springer day by day.
                                                                ICQ: 2262.73945

                                                                Comment

                                                                • KMR Stitch
                                                                  I am cool
                                                                  • Jul 2003
                                                                  • 14494

                                                                  #33
                                                                  Originally posted by Mike69
                                                                  LMAO.. Rilose.. keep your personal issues out of the board.

                                                                  Who paid all your rent and bills the last 6 months I was in Cali, even bought you wedding rings cause you could not afford them....

                                                                  All this after, I had split up with your mom.... so piss off...

                                                                  Comment

                                                                  • Mike69
                                                                    Canadian, nuff said eh?
                                                                    • Jul 2000
                                                                    • 755

                                                                    #34
                                                                    Originally posted by Steen2
                                                                    Ok, GFY is looking more and more like Jerry Springer day by day.
                                                                    No not at all.. his mom and I were married for 15 years...

                                                                    Rilose was 11 when I married his mother...

                                                                    Comment

                                                                    • broke
                                                                      Confirmed User
                                                                      • Aug 2003
                                                                      • 4501

                                                                      #35
                                                                      This thread took a very strange turn.

                                                                      Perfect Gonzo

                                                                      Comment

                                                                      • Mike69
                                                                        Canadian, nuff said eh?
                                                                        • Jul 2000
                                                                        • 755

                                                                        #36
                                                                        Originally posted by broke
                                                                        This thread took a very strange turn.


                                                                        ya typical....

                                                                        Comment

                                                                        • Shoehorn!
                                                                          Die With Your Boots On
                                                                          • Oct 2003
                                                                          • 22872

                                                                          #37
                                                                          Originally posted by KMR Stitch

                                                                          Comment

                                                                          • makefuckingmoney
                                                                            Confirmed User
                                                                            • Oct 2003
                                                                            • 3277

                                                                            #38
                                                                            sounds like your previous job history there is another issue..

                                                                            i think your just not well liked, and probably tons of stories about you there..so they probably are thankful for the info, but probably also dont want to hear you pontificate about the problem, lens, etc..

                                                                            probably the whole, do you know who this is line..like it matters.

                                                                            i dont know you or am i taking sides, but i can see why they may hang up on you.

                                                                            Comment

                                                                            • elitetec
                                                                              Too lazy to set a custom title
                                                                              • Sep 2005
                                                                              • 4944

                                                                              #39
                                                                              ahhaha i come back and see sum jerry springer shit wtf lol



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                                                                              Comment

                                                                              • Doctor Dre
                                                                                Too lazy to set a custom title
                                                                                • Jan 2001
                                                                                • 51692

                                                                                #40
                                                                                Maybe you caught him on a bad day ... or maybe he was flooded with calls and trying to fix this ...
                                                                                Originally posted by rayadp05
                                                                                I rebooted, deleted temp files, history, cookies and everything...still cannot view the news clip. All I see is that fucking gay ass music video from "Rick Roll". Anyone else have a different link to the news clip?

                                                                                Comment

                                                                                • assmunk
                                                                                  Confirmed User
                                                                                  • Jun 2005
                                                                                  • 1101

                                                                                  #41
                                                                                  Originally posted by KMR Stitch
                                                                                  haha...why is jerry wearing a tux?
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                                                                                  • KingK7
                                                                                    Confirmed User
                                                                                    • Jun 2002
                                                                                    • 6372

                                                                                    #42
                                                                                    Originally posted by Steen2
                                                                                    Ok, GFY is looking more and more like Jerry Springer day by day.

                                                                                    Comment

                                                                                    • BlingDaddy
                                                                                      Confirmed User
                                                                                      • Apr 2004
                                                                                      • 6343

                                                                                      #43
                                                                                      Just hanging out... as usual.
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                                                                                      • elitetec
                                                                                        Too lazy to set a custom title
                                                                                        • Sep 2005
                                                                                        • 4944

                                                                                        #44
                                                                                        why does osama have a pink belt



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                                                                                        • Kassidy
                                                                                          Confirmed User
                                                                                          • Jul 2003
                                                                                          • 1219

                                                                                          #45
                                                                                          Sounds to me like the new guy doesn't want to be told how to do his job by the guy who got fired. Let it go, dude. Walk away. Why do you still care?


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                                                                                          • RRRED
                                                                                            Confirmed User
                                                                                            • Jan 2001
                                                                                            • 6754

                                                                                            #46
                                                                                            Stepdad what? Where? Eeeeks what is happening? Holy cow...

                                                                                            Coming to the board after midnight is an idiot thing to do. I don't care or know who you are. I would normally can this thread but I'm not going to. I'll let Lens take care of you as he sees fit.

                                                                                            On a side note, I will have an announcement tomorrowish so people stay tuned

                                                                                            Comment

                                                                                            • Manowar
                                                                                              jellyfish  
                                                                                              • Dec 2003
                                                                                              • 71528

                                                                                              #47
                                                                                              Originally posted by elitetec
                                                                                              why does osama have a pink belt
                                                                                              cos he's gangsta

                                                                                              Comment

                                                                                              • Mike69
                                                                                                Canadian, nuff said eh?
                                                                                                • Jul 2000
                                                                                                • 755

                                                                                                #48
                                                                                                Originally posted by makefuckingmoney
                                                                                                sounds like your previous job history there is another issue..

                                                                                                i think your just not well liked, and probably tons of stories about you there..so they probably are thankful for the info, but probably also dont want to hear you pontificate about the problem, lens, etc..

                                                                                                probably the whole, do you know who this is line..like it matters.

                                                                                                i dont know you or am i taking sides, but i can see why they may hang up on you.
                                                                                                Im sure there are tons of stories, parts true, part not true.

                                                                                                Not the point...

                                                                                                I was explaining to Loryn the problem, exaclty how I found it... she asked me to talk to Jeff, I agreed.

                                                                                                There was no being over bearing or "all knowing" I just explained it.

                                                                                                and if you had read the "do you know who this is part" I said that becuase I thought he thought I was a sufer that could not find the "Any Key", because of the way he was talking to me...

                                                                                                I help Lens build everything since we were a very small company.

                                                                                                4-5 years of running all Len's stuff does count for something...

                                                                                                Comment

                                                                                                • Mike69
                                                                                                  Canadian, nuff said eh?
                                                                                                  • Jul 2000
                                                                                                  • 755

                                                                                                  #49
                                                                                                  Originally posted by Kassidy
                                                                                                  Sounds to me like the new guy doesn't want to be told how to do his job by the guy who got fired. Let it go, dude. Walk away. Why do you still care?

                                                                                                  I did not get fired.. lmao.... I left on my own...

                                                                                                  why care.. see above

                                                                                                  Comment

                                                                                                  • emthree
                                                                                                    Dialer Kingpin
                                                                                                    • Jun 2003
                                                                                                    • 10816

                                                                                                    #50
                                                                                                    Pretty fucked up situation...
                                                                                                    Not sure who this "Jeff" guy is, but he needs to respect people... if he wants to keep his job.
                                                                                                    I know I wouldent want an asshole working for me, who could potentially cost me thousands.

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