Cant access anything hosted at natnet

**Aquarius** · 10-19-2005, 05:36 PM

I think shemp hosts there, his site is fine.

**spacemonk** · 10-19-2005, 05:38 PM

Originally posted by Aquarius

I think shemp hosts there, his site is fine.

for you, down for me..
Fucking shit, im crippled lol

**Mpegmaster** · 10-19-2005, 05:38 PM

are you sure ??

**spacemonk** · 10-19-2005, 05:38 PM

Originally posted by Mpegmaster

are you sure ??

Positive, looks like I'm the only one having the problem tho

**Paparazzi** · 10-19-2005, 05:40 PM

all sites loading fast for me

**the Shemp** · 10-19-2005, 07:29 PM

Originally posted by spacemonk

for you, down for me..
Fucking shit, im crippled lol

are you in Iraq? i'm banned there..

**spacemonk** · 10-19-2005, 07:38 PM

Originally posted by the Shemp

are you in Iraq? i'm banned there..

That was funny.. On a serious note, no, I'm not. Everything worked untill approx 2 days ago and now I can't access anything on NatNet including:

www.shemp.com
www.statsremote.com
www.platinumbucks.com
www.natnet.com
www.national-net.com
www.just (some board i cant mention) me.com
www.natnetdrm.com
www.cumoncandi.com

etc etc

Can you possibly hit me up on icq? I'd appreciate if you could pass some info to support at natnet. This might be affecting more people..

Thanks

**the Shemp** · 10-19-2005, 07:59 PM

Originally posted by spacemonk

That was funny.. On a serious note, no, I'm not. Everything worked untill approx 2 days ago and now I can't access anything on NatNet including:

www.shemp.com
www.statsremote.com
www.platinumbucks.com
www.natnet.com
www.national-net.com
www.just (some board i cant mention) me.com
www.natnetdrm.com
www.cumoncandi.com

etc etc

Can you possibly hit me up on icq? I'd appreciate if you could pass some info to support at natnet. This might be affecting more people..

Thanks

sounds like some kind of a routing issue, but i will advise Nat-net

**sandman!** · 10-19-2005, 08:08 PM

Originally posted by spacemonk

StatsRemote, platinumbucks, natnet itself..
this blows

sucks to be you

**spacemonk** · 10-19-2005, 08:10 PM

Got a reply from nat-net, seems to be some issue somewhere in europe. They made some adjustments within 1 min of reading my email and it's working now.

I will get my next box at nat-net.. Fastest damn tech support I have ever seen!!!

**Tat2Jr** · 10-19-2005, 08:11 PM

I can get to those sites, and my own.

Here's their phone number since you can't get it.
1.888.462.8638

**the Shemp** · 10-19-2005, 08:12 PM

Originally posted by spacemonk

Got a reply from nat-net, seems to be some issue somewhere in europe. They made some adjustments within 1 min of reading my email and it's working now.

I will get my next box at nat-net.. Fastest damn tech support I have ever seen!!!

all sorted out bro

**Tat2Jr** · 10-19-2005, 08:12 PM

Originally posted by spacemonk

Got a reply from nat-net, seems to be some issue somewhere in europe. They made some adjustments within 1 min of reading my email and it's working now.

I will get my next box at nat-net.. Fastest damn tech support I have ever seen!!!

They are TOP NOTCH. Been with them since they started back in the 90's, and LOVE their tech. I've never had a complaint (that wasn't fixed in minutes).

**LBBV** · 10-19-2005, 08:19 PM

Hello spacemonk,

I've had my Sr. Network Engineer do some cursory inspections, and we've found that there is an isolated routing issue with the network one or two hops away from you. I can't tell you exactly which ISP it is as we can only diagnose from us to you...we can't diagnose from you to us.

I've instructed my engineer to dig a bit deeper to see if there's anything we can do to assist you.

Thanks

Bill

**LBBV** · 10-19-2005, 08:22 PM

Originally posted by spacemonk

Got a reply from nat-net, seems to be some issue somewhere in europe. They made some adjustments within 1 min of reading my email and it's working now.

I will get my next box at nat-net.. Fastest damn tech support I have ever seen!!!

Well, my guys are faster than my posting, obviously

By the time I finished my previous post, they had already found a way to get around your problem...

Damn...I guess I'll have to up their twinky allowance...

Bill

**spacemonk** · 10-19-2005, 08:26 PM

Originally posted by LBBV

Well, my guys are faster than my posting, obviously

By the time I finished my previous post, they had already found a way to get around your problem...

Damn...I guess I'll have to up their twinky allowance...

Bill

Simply amazing, I'm not even a customer and my problems are gone within a minute..

**Rochard** · 10-19-2005, 08:45 PM

Originally posted by LBBV

Hello spacemonk,

I've had my Sr. Network Engineer do some cursory inspections, and we've found that there is an isolated routing issue with the network one or two hops away from you. I can't tell you exactly which ISP it is as we can only diagnose from us to you...we can't diagnose from you to us.

I've instructed my engineer to dig a bit deeper to see if there's anything we can do to assist you.

Thanks

Bill

Let me see if I understand this correctly.... This guy is not a Nat Net customer, yet National Net was able to fix his problem.

That's damn impressive. National Net is clearly top notch.

**Karupted Charles** · 10-19-2005, 08:54 PM

Originally posted by RocHard

Let me see if I understand this correctly.... This guy is not a Nat Net customer, yet National Net was able to fix his problem.

That's damn impressive. National Net is clearly top notch.

Well as a loyal client I am not suprised. They are always on the ball and handle all our sites without issue.

**darnit** · 10-19-2005, 10:00 PM

Originally posted by RocHard

Let me see if I understand this correctly.... This guy is not a Nat Net customer, yet National Net was able to fix his problem.

That's damn impressive. National Net is clearly top notch.

I must agree. I host there and their tech support is AMAZING. For a non-sys admin like myself they have helped countless times with FAST AS HELL responses.

Nat Net support =

**SteveLightspeed** · 10-19-2005, 10:03 PM

Originally posted by spacemonk

Got a reply from nat-net, seems to be some issue somewhere in europe. They made some adjustments within 1 min of reading my email and it's working now.

I will get my next box at nat-net.. Fastest damn tech support I have ever seen!!!

This is exactly why Lightspeed is a Natnet customer for life.
Nice work Bill!

Steve Lightspeed

**High Quality** · 10-19-2005, 10:06 PM

Wow that is excellent

**chaze** · 10-19-2005, 10:49 PM

One word "BGP" great customer service though.

**KittyLix** · 10-19-2005, 11:01 PM

It is an issue with your router. Unplug it for five minutes. Plug it back in. You will have access again.

**darksoul** · 10-19-2005, 11:03 PM

Originally posted by KittyLix

It is an issue with your router. Unplug it for five minutes. Plug it back in. You will have access again.

hahaha
thats the kind of response I get from my cable company
fucking morons.

**LBBV** · 10-20-2005, 03:40 AM

Originally posted by chaze

One word "BGP" great customer service though.

We DO run BGP4. This was NOT what the issue was about, but thank you very much for your wonderful suggestion.

Thanks for the kind words from all the other true supporters

Bill

Cant access anything hosted at natnet

Cant access anything hosted at natnet

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