Quote:
|
Originally Posted by SilentKnight
Just to pass along an update regarding my ongoing 'fun' with iBill lately in my renewed attempts to claim revenues owed to us from last year.
Subsequent to Mitch Siegel from iBill posting here in GFY that he would handle any inquiries about back revenues owing, I went ahead and contacted him.
We're now up to 5 emails having been exchanged at this stage. Despite providing him with email attachments of iBill's own webpage that clearly indicates the amounts owing to us, he continues to send emails asking us to send documentation to illustrate the amount.
Instead of paying the amount owed, instead he spams me in his email by constantly asking if we'll consider using iBill again as a transaction processor. How fucking galling is this?!?
I've replied to the spam with - "Let's get the revenues that are owed paid first before we'll even consider using iBill again as a processor." But after saying that, his very next email asks once again if we'll consider using them.
Still no payment.
The 'fun' continues...nothing ever changes.
|
You experience is classic iBill SN!
The level of utter incompetence (or denial - chose which!) is beyond rational - it's just bizzarre.
A guy who has to ask his debtor for documentation illustrating how much he owes... well... it's too sad. Was iBill not the company who were being paid to process and manage client accounts??? Duh??
Seriously, I'd keep giving them rope, but take whatever action you need to recover your debt, and, during this process, if there are any offers from iBill that involve stalling or ceasing legal action, - decline their kind offer and go for the lot plus legal costs and interest as the court permits.
Talking to iBill employees is a total waste of time - they still deviate, lie, find excuses for every occasion. It's a quaint iBill tradition.