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Webby · 10-07-2005, 02:32 PM

asdfqwer:

Only personal experience - Rackspace have good support/managed services.

However, the management and "admin" are like something not of this planet and have been a never-ending problem which trickles down to the techies and screws em up along the way. Calls and chats with the CEO mean nothing. You can have a server pulled for violation of AUP for domains you don't even own (or hosted on the server) and one's which don't even appear on the Rackspace network.

There are other issues as well which eventually decided us in terminating with Rackspace. Never in 10 years on the net and working with a good number of hosts, have we experienced so much crap as with Rackspace. The larger a company is, it appears the bigger the problems can be. Tho, have to say, the tech staff will look after ya fine!

10-07-2005, 02:32 PM
Webby Too lazy to set a custom title Join Date: Oct 2002 Location: Far far away - as possible Posts: 14,956	asdfqwer: Only personal experience - Rackspace have good support/managed services. However, the management and "admin" are like something not of this planet and have been a never-ending problem which trickles down to the techies and screws em up along the way. Calls and chats with the CEO mean nothing. You can have a server pulled for violation of AUP for domains you don't even own (or hosted on the server) and one's which don't even appear on the Rackspace network. There are other issues as well which eventually decided us in terminating with Rackspace. Never in 10 years on the net and working with a good number of hosts, have we experienced so much crap as with Rackspace. The larger a company is, it appears the bigger the problems can be. Tho, have to say, the tech staff will look after ya fine! __________________ XXX TLD's - Another mosquito to swat.