Pinning down what customers want the most is like pullin' teeth usually. The majority of people are either too apathetic or lazy to provide any tangible or constructive feedback much of the time.
And of the feedback we do receive, tastes seem to vary widely from month to month, with no mass general concensus.
But that said, I get an impression more people are wanting good quality amateur-produced stuff these days. I think many have stagnated on the slick and polished big studio stuff featuring the flawless and unrealistic models.
In our particular BDSM/fetish niche, there's also a movement towards content that pushes the sex-and-bondage envelope - even though that's thin ice territory for producers these days. Perhaps the potential legalities are what makes sex-and-bondage more appealing to the viewers <shrug>.
Silent Knight
Kastle Archives Productions
www.kastlearchives.com
www.fetishopolis.com
www.chamberofchains.com
www.kastlearchives.com/scrunt