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I had to get in on this, the one thing that makes me fume is fucking automated answering services, I didn't use to have a touch tone phone and had no way of speaking to a member of customer services. Also I hate waiting more than a few minutes to speak to someone, especially when I am trying to sort out a problem with their gas/ water/ phone supply!
Now they have automated fucking dialers that call you to offer services but when you answer the line is dead, to many outgoing calls and not enough people to deal with the calls! I mean WTF!
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