What causes instant computer shutdown?

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  • Big Monkie
    Confirmed User
    • Feb 2003
    • 382

    #1

    What causes instant computer shutdown?

    Been having problems with an ibm laptop, sometimes it just instantly shuts off, no bluescreen or anything, just instant off. I figure this has to be a hardware problem, first thing that came to mind is ram. But have run a lot of tests on ram and it "seems" ok. Then i thought heat, and it may be, but its happened at times that make me doubt that.
    Over on the photoshop forums there has been a long time thread about hp laptops with this problem running ps 7 or cs, and ps is what i first noticed this with. They have apparently decided that its a motherboard problem, quote;
    The (electrical) problem is triggered by computer operations that use the bus between the processor and the ram for an excessive number of microseconds. This problem can be triggered by the operating system or other applications; however, it often appears when using photoshop or photoshop album because few other applications move memory as rapidly as Photoshop or process data as intensely as Photoshop Album during certain operations. For example, when Photoshop Album generates thumbnails while importing files, it uses the MMXCore extension (MMXCore.8bx) extensively.....

    I disabled the .8bx files in ps and the problem stopped, but now its occurring when dealing with video conversion/editing. I havent been able to find anyone else that has had this problem with ibms but it sounds the same as the hp 7000 problem. Anybody ever heard of this?
    Difficult to take it in for any kind of service right now because i am traveling with it, any suggestions on what to look for myself would be appreciated.
  • Big Monkie
    Confirmed User
    • Feb 2003
    • 382

    #2
    bump

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    • angeleyes
      Confirmed User
      • Feb 2003
      • 3584

      #3
      Same thing happened with my old laptop. I'll try to go through my papers and find out what part had to be replaced and let you know.
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      • sirrobin
        Confirmed User
        • Jun 2003
        • 453

        #4
        Sounds like overheating problem (particularly if you have a P4 desktop processor)

        I had this problem on a Toshiba Satellite - fan needed replacing
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        • tootie
          Confirmed User
          • Jun 2003
          • 6041

          #5
          Same thing happened to me except mine smelled like burning plastic. We opened it up and the entire inside was covered in smoke residue. Total loss.


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          • devilspost
            Confirmed User
            • Feb 2004
            • 3980

            #6
            power supply

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            • Nasty
              Confirmed User
              • Aug 2002
              • 1575

              #7
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              • Cypherpunk
                Confirmed User
                • Sep 2004
                • 812

                #8
                is it running XP? there is a worm about that does that
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                • Big Monkie
                  Confirmed User
                  • Feb 2003
                  • 382

                  #9
                  Originally posted by Cypherpunk
                  is it running XP? there is a worm about that does that
                  Yes xp, but how can you have an instant shutdown with software though?

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                  • Cypherpunk
                    Confirmed User
                    • Sep 2004
                    • 812

                    #10
                    check out the MS responce here
                    http://www.microsoft.com/security/in...r_printxp.mspx

                    and the Symantec one here
                    http://securityresponse.symantec.com...sser.worm.html

                    if its not this worm, can you check you processor temp and make sure the fan is up to speed
                    ICQ 83965113
                    Skype: devilishproductions

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                    • Big Monkie
                      Confirmed User
                      • Feb 2003
                      • 382

                      #11
                      CP, the sasser worm (from those links) doesnt shutdown instantly.
                      I have suspected that this is heat, but it has happened at times when its not even warm to the touch. I know thats not very scientific but i know of no way other than a probe of some kind to monitor the actual temp. The motherboard (intel) of thinkpads dont seem to support any software methods of measurement, at least none that i can find.

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                      • fris
                        I have to go potty
                        • Aug 2002
                        • 55785

                        #12
                        if someone sends malformed packets to your computer that can do the trick
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                        • candyflip
                          Carpe Visio
                          • Jul 2002
                          • 43073

                          #13
                          Hardware problem. Someone mentioned overheating...that would be my guess.

                          Has happened to me a few times.

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                          • Tipsy
                            Confirmed User
                            • Jul 2001
                            • 6989

                            #14
                            The worm that was doing that gave a little warning box first with a countdown timer rather than being instant.
                            Ignorance is never bliss.

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                            • DimeStoreNovel
                              Registered User
                              • Sep 2004
                              • 151

                              #15
                              the sasser worm would sutdown and immediatly reboot. I had it.
                              Also in XP if something happens that it dosen't like it will shut down, but you can fix that in control panel where the action to take is not a shut down or reboot.

                              I think your problen is in the power supply.

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                              • Tipsy
                                Confirmed User
                                • Jul 2001
                                • 6989

                                #16
                                Originally posted by DimeStoreNovel
                                the sasser worm would sutdown and immediatly reboot. I had it.
                                Also in XP if something happens that it dosen't like it will shut down, but you can fix that in control panel where the action to take is not a shut down or reboot.

                                I think your problen is in the power supply.
                                The sasser worm causes a 60 second countdown box that you can't close or stop on every PC I've seen it on. You sure you didn;t have something else? I'd certainly be interested on info about an instant version were there one.
                                Ignorance is never bliss.

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                                • Big Monkie
                                  Confirmed User
                                  • Feb 2003
                                  • 382

                                  #17
                                  Originally posted by DimeStoreNovel
                                  the sasser worm would sutdown and immediatly reboot. I had it.
                                  Also in XP if something happens that it dosen't like it will shut down, but you can fix that in control panel where the action to take is not a shut down or reboot.

                                  I think your problen is in the power supply.
                                  I think damn near everyone tasted sasser at one time or another, but i never heard of it or any other software related item acting instantly like this.
                                  Anyway where in the control panel are you talking about here? I cant see this being a windows problem but......
                                  I am suspecting the power also, but on a laptop how to test this?

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                                  • lock
                                    Confirmed User
                                    • Jul 2003
                                    • 5065

                                    #18
                                    Originally posted by Tipsy
                                    The sasser worm causes a 60 second countdown box that you can't close or stop on every PC I've seen it on. You sure you didn;t have something else? I'd certainly be interested on info about an instant version were there one.
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                                    • Spunky
                                      I need a beer
                                      • Jun 2002
                                      • 133978

                                      #19
                                      Could be a power supply

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                                      • brizzad
                                        holla
                                        • Jul 2003
                                        • 11769

                                        #20
                                        do a search on the sasser worm

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                                        • Goatse
                                          Confirmed User
                                          • Sep 2003
                                          • 2086

                                          #21
                                          I had that problem with other computers in the past and the source of the problem was always different. One time it was a power supply. Another time it was the processor. And once it was a bug in Windows. Good luck, you'll need it.

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