penzo

I applied to open an epassporte account 2 weeks ago and filled out all the forms. All that was left is step 3 - verify pending cc charge to verify your cc. The problem is that there was no pending charge visible on my visa so I couldn't enter that ammount.

I've tried to e-mail epassporte about the problem but they responded that they only communicate with customers if the mail is sent form @epassporte.com address. How am I supposed to mail them since I can't login into my account.

Is anyone from epass around and is able to help me?

thanks guys