08-29-2005, 03:30 PM
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Confirmed User
Join Date: Mar 2004
Location: → → →
Posts: 1,717
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http://www.webhostingjury.com/reviews/1and1
From webdeveloper.com forum
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1and1.com NEVER EVER EVER use this company!!!!!!! I can't stress that enough. Do some serious research, and you'll find that nearly 90%+ of their customers hate them! Their domains are always $5.99, so most people think they're the cheapest (they're not - use myvaluehost.com or godaddy.com's deal), so that's why they use them. But ... this company majorly scammed me. I found some awesome domains with potentially extremely high resell values. I registered them around 2pm, and they stalled the registrations for 8+ hours before they even STARTED the process - most others I used had FINISHED the process in that time. It took them 48 hours for confirmation on any of the 6 domains I tried to register. During their "delay" someone in Panama "mysteriously" found out about both of the high-level domains and registered them. Now there is no chance on this earth that two people would want the same two un-published or un-announced domains, that were completely un-related to each other, on the same day, during the same 8-hour period. So ... I contacted the company numerous times, and got nothing but run-around. Finally I told them if they didn't investigate I would. They ignored me for 2 days, so I contacted the new registrant directly. It was all a scam. I had to threaten to take legal action, but the registrant finally cancelled his registrations and I was able to get my names back through another registrar. It was a huge SCAM. It looks like the registration went to some no-name reseller registrar or something that doesn't even have a website set up. Either they're affiliated with 1and1 or one of their employees handling the registration passed along the info while they stalled. on another note ... none of my other four registrations, done at the same time, were delayed before processing. I'm still fully investigating it, and have had to report them to my state attorney general, the FTC, FCC, BBB, and international organizations. Unfortunately for them, they picked the wrong person to scam, since I've got an amazing record of bringing down companies who think they've got the right to take advantage of "helpless" customers. Just steer clear. If these guys don't clean up their act, they won't be around long anyway.
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