Why is it that all tech support people are dumbasses

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  • Shoehorn!
    Die With Your Boots On
    • Oct 2003
    • 22872

    #1

    Why is it that all tech support people are dumbasses

    It seems like they hire the most ignorant fucks to work at support places. You call and tell them what the problem is, and they give you some song and dance about what the problem might be. I said "listen, I know what the problem is, can you fix it or not" and they transfer you to someone who "knows more about this stuff." I know they're just reading everything off a screen, but damn, these people need to get a fucking clue.
  • lb_vee
    Confirmed User
    • May 2004
    • 886

    #2
    They're cheap. Most of them are kids right out of high school

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    • jade_dragon
      Confirmed User
      • May 2004
      • 1737

      #3
      If you were really smart would you work there? Or would you like to pay more for the product so that they can get better workers?
      even ADULTS need TOYS
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      • Rob
        I'm a great bowler.
        • Nov 2003
        • 13310

        #4
        Because its outsourced to India and Engish is not their primary language.

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        • Shoehorn!
          Die With Your Boots On
          • Oct 2003
          • 22872

          #5
          Originally posted by HighOnAcid
          Because its outsourced to India and Engish is not their primary language.
          Oh man, so true, whenever I call Linksys I get some guy right off the boat. Half the time is spent with me trying to translate what is being said into English.

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          • jacked
            sperm tail
            • May 2004
            • 11019

            #6
            99.9% of them are reading from a scripted book

            problem = this , then ask question 1, if answer is this ask question 2

            i've had this problem with gateway back in the day it was like tryin to talk to a retard
            Got Cam Models?
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            • lb_vee
              Confirmed User
              • May 2004
              • 886

              #7
              Originally posted by jacked
              99.9% of them are reading from a scripted book

              problem = this , then ask question 1, if answer is this ask question 2

              i've had this problem with gateway back in the day it was like tryin to talk to a retard
              I never really thought about this but it makes sense. Most of the people are too dumb to try and come up with a solution themselves.

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              • reynold
                Too lazy to set a custom title
                • Oct 2002
                • 51271

                #8
                Originally posted by HighOnAcid
                Because its outsourced to India and Engish is not their primary language.
                Maybe next time try to ask in their native language. LOL

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                • Pleasurepays
                  BANNED - SUPPORTING TUBES
                  • Aug 2002
                  • 11913

                  #9

                  Comment

                  • Dagwolf
                    President of Canada
                    • Sep 2003
                    • 23141

                    #10
                    Originally posted by HighOnAcid
                    Because its outsourced to India and Engish is not their primary language.
                    I know DAT'S right...
                    Sleep well, and dream of large women.

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                    • pornguy
                      Too lazy to set a custom title
                      • Mar 2003
                      • 62910

                      #11
                      Those people did not get off the baot. You are talking to them in their own country.

                      HP customer service is in India I think.
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                      • BrainDead
                        So Fucking Banned
                        • Dec 2003
                        • 1536

                        #12
                        yeah it's much much much cheaper when it's outsourced to india. their salary there is about 1/5 of what one typically gets in the US

                        Comment

                        • AkiraSS
                          Wemaxa.com
                          • Jan 2003
                          • 2989

                          #13
                          Stupid outsourcing...

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                          • michel
                            TheHun's Yellow Pages!
                            • Mar 2002
                            • 3420

                            #14
                            They understand the dumbasses that call better?

                            Comment

                            • Shoehorn!
                              Die With Your Boots On
                              • Oct 2003
                              • 22872

                              #15
                              Originally posted by michel
                              They understand the dumbasses that call better?

                              Comment

                              • netproperty
                                Confirmed User
                                • Sep 2004
                                • 163

                                #16
                                they have to support people who dont know how to turn on their computers. they will always sound stupid to someone who has a clue.

                                www.NetProperty.biz
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                                • BrainDead
                                  So Fucking Banned
                                  • Dec 2003
                                  • 1536

                                  #17
                                  well its the company that is stupid... why hire those in the first place?

                                  Comment

                                  • zvik
                                    Confirmed User
                                    • Jan 2004
                                    • 696

                                    #18
                                    Originally posted by TheSmutPeddlerDOTcom
                                    It seems like they hire the most ignorant fucks to work at support places. You call and tell them what the problem is, and they give you some song and dance about what the problem might be. I said "listen, I know what the problem is, can you fix it or not" and they transfer you to someone who "knows more about this stuff." I know they're just reading everything off a screen, but damn, these people need to get a fucking clue.
                                    they are born like that just like a gay person

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