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I think it was fine for JB to criticize John, its his job, they're competitors, nothing wrong with that. Duracell disses Energizer all the time and vice versa. Its good for the consumer. Of course JB isn't going to call up John and say "let me help you fix your program" It would be pretty stupid. Does Duracell go to Energizer and help them troubleshoot?
That said, I was going to sign up for SR but when I saw the price I thoought it was a ripoff, $30/month is too much so I didn't buy. I use US instead and was glad when it came out.
If SR lowered their prices to around $5/month it would be more reasonable and more reflective of the market value. I think if they leave it at $30 they will not last too long. Analyze Walmart and its competitors.
my $.02
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