GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Paysite Owners

DWB · 07-19-2005, 11:06 AM

I'm not a major player but I get my fair share of sales across my sites. The thing I have found to help the most is a SIMPLE and EASY TO NAVIGATE members area with clear links at the top and bottom of the page for "customer support" or "cancel membership" and that sort of thing.

I also add links outside on all the pages for those with password problems. I direct them to a simple page it it's done. I get maybe 4 or 5 mails a week, mostly cancel mails or wanting me to confirm a cancel. My members can get around with ease inside my sites and I don't try to confuse them or trick them. I hope they do cancel rather than a chargeback.

Though a trouble ticket system would be nice to have.

07-19-2005, 11:06 AM
DWB Registered User Industry Role: Join Date: Jul 2003 Location: Encrypted. Access denied. Posts: 31,779	I'm not a major player but I get my fair share of sales across my sites. The thing I have found to help the most is a SIMPLE and EASY TO NAVIGATE members area with clear links at the top and bottom of the page for "customer support" or "cancel membership" and that sort of thing. I also add links outside on all the pages for those with password problems. I direct them to a simple page it it's done. I get maybe 4 or 5 mails a week, mostly cancel mails or wanting me to confirm a cancel. My members can get around with ease inside my sites and I don't try to confuse them or trick them. I hope they do cancel rather than a chargeback. Though a trouble ticket system would be nice to have.