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TORTOISE · 07-19-2005, 11:05 AM

I totally agree Mitch,

For a large billing company such as Netbilling,phone,fax and full time office staff are of course the order of the day.

For operators of adult and mainstream sites that cannot afford the $20,000+ a month for full time customer care staff etc ,online live support not only offers a great new way to communicate with customers but it also brings down the price barrier so even the one man operation can offer a professinal service to the masses.

07-19-2005, 11:05 AM
TORTOISE Confirmed User Join Date: Aug 2003 Location: LONDON/MONTREAL Posts: 734	I totally agree Mitch, For a large billing company such as Netbilling,phone,fax and full time office staff are of course the order of the day. For operators of adult and mainstream sites that cannot afford the $20,000+ a month for full time customer care staff etc ,online live support not only offers a great new way to communicate with customers but it also brings down the price barrier so even the one man operation can offer a professinal service to the masses.