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NETbilling · 07-19-2005, 10:52 AM

All types of cummunication are valid and needed for customer service. The easier it is for a client to reach you, the better. Phonje and email are of course at the top of the list but chat and ticket systems surely compliment as well.

Mitch

07-19-2005, 10:52 AM
NETbilling Confirmed User Industry Role: Join Date: Jan 2002 Location: Huntington Beach, CA Posts: 8,591	All types of cummunication are valid and needed for customer service. The easier it is for a client to reach you, the better. Phonje and email are of course at the top of the list but chat and ticket systems surely compliment as well. Mitch __________________ Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!