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Originally Posted by sexy-babes.tv
Currently we have a ticket system that works ok but I am looking to employ somebody to handle all of the customer service so it free's us all up to get on with other stuff. Also im really considering getting a toll free number for instant telephone support. Im sure it would help retention and customer satisfaction.
Does anyboy have any advice?
Nick
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We use Netbilling and they handle all of our customer service and phone orders 24/7. Thier staff is really good at member retention and cancellation upsells. I know they do customer service for a bunch of companies, even those that they do not process for.
Z