Originally Posted by Rand

I've heard this problem before from people in the Netherlands.

Can you send me your email address (that you used to sign-up) and the eP username you were using? ePassporte tech will look at the reasons for the declines and try to determine what the problem is.

Write to Rand @ epassporte (dot) com and put "ePassporte / GFY" in the subject line.

I'm sorry you experienced any trouble at all. Let me see what I can do to help.