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I also find the support at Dream Submitter to be top fucking notch.
That's why I originally changed from Advanced Submitter. I had to reinstall Advanced Submitter after a crash one day, and I couldn't get ahold of the AS guys to get my serial number for the insallation. Now, in fairness, I had had crashes before and they were always able to help me quickly, there was just nobody around at this particular time.
I ended up switching, and never looked back. I wouldn't go back to AS now, I'm a dream submitter fan. Many of the features and options you see being added have been requested by myself or other submitters. They're very receptive to feedback and really work hard to go the extra mile to satisfy customers.
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