Quote:
Originally posted by Kimmykim
If you've got the name of the csr that was rude to you, let me know -- [email protected] -- while the person who told you that was most likely correct since we do process Aussie cards all day long, individual site owners can set up their joins to take what they like.
You may have been trying to join a site that doesn't take Aussie traffic -- there are quite a few people who only take US joins and fail to mention that -- or the site owner may just have made a mistake in their configurations.
Without knowing the exact site that you are talking about, there's no way that I could tell you specifically what the issue is.
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Let's start again Luke. And we'll change it like this -- if you want to forward me the email you got from support, I will find out who was rude to you, and have the csr supervisor handle that situation. Those emails are ticket tagged, so it's very easy to find out who handled it.
As to the reason that an Aussie card didn't go thru on sex.com, as I also said above, it could be a simple misconfiguration in their account, since Aussie cards do go through our system.