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Originally Posted by pradaboy
read the contract, look at what it says about their commitment... if they guarantee a certain % of uptime and they do not live up to this they're breaking the contract. You shouldn't even have to pay them to leave lol.
I also find it strange you signed a contract for hosting, this isn't the stone age.
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There current stance is that is was up stream of them. The problem effected every site on my one server. Not any of my other 3 servers. They did not have a known issue up stream. They admit they did "some things" to the server and after that is allowed me to access the site. But they did not reboot as they claimed earlier. So there was no "downtime". 15 people an hour leaked into the site and that is all I can expect with Candid hosting. They do not feel a need to guarentee more then that. Quoting them, "traffic goes up and down and we do not control that".
