Originally Posted by canplayer

You're proteced under consumer laws, you don't need to offer them anything. You have the right to cancel the contract, it's actually been technically voided already by them not providing a satsifactory product/service under the length of the contract. I don't understand, you want to pay them because they are having problems with your server? Seriously, I would have demanded a free month already, yet you want to pay them....very odd