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I got pretty fucked by Candid myself, but that was over 2 years ago and I heard they had new ownership?
Either way, I will never be going back to them. I'm with realitychecknetwork now and it truly WAS a reality check after being with candid for so long.
As for your contract ... first off I'd ask them if you will be refunded for all of the downtime over the last year. Not for loss of profit, simply for the time you were paying them and your server was not up.
If they don't at least seem to 'feel bad' about your situation and try to make it right, tell them to fuck off.
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