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Old 06-23-2005, 07:37 AM  
slapass
Too lazy to set a custom title
 
Join Date: Nov 2002
Location: Earth
Posts: 14,625
I need out of my candid hosting contract... help!

I signed a one year contract on 4 servers last October. My main server goes down every 2 months or so. They did not have it monitored so the outages were very long. Lasting hours and up to a day. Last month when it went down. I offered them 2 months of their fee to let me move. They assured me I was now monitored and it would be fine. Yesterday, I was down for 10 hours. I saw it and emailed them and after an hour they restarted the server and it came back. They claim it is monitored but checking every ten hours or so does not seem right. If I had not caught it how long would I have been down?

I have 4 months to go. they say they will accept 3 months of fees to let me go. Does that seem reasonable? They are not meeting their end of the deal.

Techie Media is all set to move my stuff to its new home.

PS my sig is because I was pissed yesterday.
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