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Originally Posted by VeriSexy
Why didn't you get the software company to do the installs?
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We do installs free.. and actully prefer to do the installs so we are 100% sure the software is 100% working before important data is entered... it takes us about 2 minutes, not counting upload time unless something unexpected comes up (rarely, but another reason I prefer to handle the installs... less frustration IF something does come up)...
Anyway, version 1.1 has been out for a while now... 1.0 had some bugs with the installer, as well as some usuability issues (it was downright UGLY)... 1.1 is out now with more code added than 1.0 had in full as well as a complete replacement of the install, and user interface, etc...
And honestly, we code for our own needs... I know the software works, and works well, even if 1.0 had some problems... we learned a valuable lesson - never rush a release, or you're going to get bit... it was a bad call to rush, but those issues are past.
I am truely sorry for the issues with Extreme John - it was a combination of factors (such as pushing to get 1.1 done, tested and released and a mail client that decided spam arrest is a spammer). I don't treat clients like that as a rule and would never screw over anyone knowingly and, hopefully, unknowingly. I still can't figure out why there were problems with my ICQ #.. it's the number I use daily, and it's working fine.
Anyway, posting here means wasting time I could be working on the software... got a bit list of feature requests people want added and I'm in a heavy programming kind of mood. Anyone else wants to start shit, fine... take to to me personally... if you want to keep bumping this thread.. fine... but I'm done replying... I know where I stand, my clients (or at the majority) know where I stand and anyone else who's contacted me for support knows that they can get a hold of me pretty much day or night by IM, E-mail and - hell - I've even given my home phone out to anyone who's asked -- and never gotten even the least bit annoyed when anyone has called, day or night.
Anyway, good luck to 2257 made easy and the other 2257 record keeping software folks.. You can do your business by trash talking your competition, but that's not how I believe in doing business. It serves no purpose in the end.
- CGI