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Originally Posted by damian2001
Very nice.... but looking at those reviews I wont be getting it from Amazon
The second review is unbelievable..... I wonder if it true
I would be fucking ready to kill if that was me
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In fact I will copy and paste that.....
Can you imagine.... this guy buys a 60inch LCDTV and it dosnt work:-
The TV looked ok when it was delivered. Unfortunately the delivery guy did not plug it in and check to see if it would start before he left. It didn't! Sony support said there was definitely something wrong with it. What kind of customer service should you expect from Amazon.com.
Well first off all you can't talk to them on the phone. Second you are left with a brand new damaged TV and this is there wonderful response email.
"Thank you for contacting us at Amazon.com.
I apologize that we are unable to contact you directly by phone as
you requested.
Unfortunately, we do not make outgoing phone calls. Rest assured, however, that we are committed to helping resolve this matter.
I am sorry to hear that you were not satisfied with your television.
Unfortunately, as noted in our returns policy posted on our web site (
http://www.amazon.com/help/returns), we cannot accept the return of televisions 27 inches and larger after delivery.
"
How do they quote "we are committed to helping resolve this matter"?
I thought I could trust Amazon.com. I'm left with a broken expensive TV. I am truly disappointed to say the least.
- WTF?? I think someone from Amazon would need to have 60inches of TV surgically removed if that was me