Originally Posted by Lenny2

Ok no prob.

A guy on my bowling team fixes computers for a living. 90% of his work is spyware removal.

He told me to follow those steps, because the "smart" spyware will use system restore to reinstall itself after you remove it with adaware.....and it can hide itself from adaware if your system is running in normal mode.

Hence turning system restore off and running the scan in safe mode.

I think you should try it before you format C....but it's your call.