Originally Posted by Kimmykim

2 things here that I'm curious about...

First off, who is she? I've never heard of reps that don't take calls over there... I'm sure that from a service standpoint, management would be more than happy to know where they have problems or issues, so by all means do let them know. No company is perfect but 30 days is quite a long time...

As to the 4% deal, wow. Never heard of anyone getting 4% for high risk low volume, if you don't want your account, let me know, I'll buy it from you ;)